Kapil Goel

[Kapil Goel @kapilkgo]

@haieramerica @HaierJapan @ThailandHaier @HaierPakistan @HaierMobilePK @haier_uk @Haier_UAE @Haier_Saudi
@HaierOfficial @IndiaHaier Pass this message to your bosses and tell them if they are left with a bit of shame, have my product fixed. Complaint pending for last 3 weeks.

[Kapil Goel @kapilkgo]

@haieramerica @HaierJapan @ThailandHaier @HaierPakistan @HaierMobilePK @haier_uk @Haier_UAE @Haier_Saudi

My voice is just falling on deaf ears .. such is the incompetent team of @IndiaHaier @haieramerica
CC: @HaierOfficial @IndiaHaier

[Kapil Goel @kapilkgo]

@anilambani @AmbaniTina Since I could not find any member of @reliancegroup family on twitter, can you kindly pass this message to them that their Gurgaon Sector 85 @RelianceDigital store is run pathetically. Complaint pending for last 2 weeks and nobody is giving a damn.

[Kapil Goel @kapilkgo]

@RelianceDigital
Guys I am fed up calling you guys again and again. You take your shitty product back from my place and give me refund if you can't fix it on time. This is ridiculous that @reliancegroup is such a big group and has such poor service.

[Kapil Goel @kapilkgo]

@RelianceDigital
Guys I am fed up calling you guys again and again. You take your shitty product back from my place and give me refund if you can't fix it on time. This is ridiculous that @reliancegroup is such a big group and has such poor service.

[Kapil Goel @kapilkgo]

@RelianceDigital
Your store manager Mr. Soham promised that the part will be replaced BY 27th Aug. Today is 27th Aug and I have not heard anything from anyone yet. Is this how @reliancegroup does business? Complaint pending for last 2 weeks. @RIL_Updates

[Kapil Goel @kapilkgo]

@RelianceDigital
Your store manager Mr. Soham promised that the part will be replaced BY 27th Aug. Today is 27th Aug and I have not heard anything from anyone yet. Is this how @reliancegroup does business? Complaint pending for last 2 weeks. @RIL_Updates

[Kapil Goel @kapilkgo]

@RelianceDigital Can you DM me your senior most person's contact details? I want to ask them how do they manage in such a situation?
You tell @IndiaHaier if they can't make better products then at least provide service. I am completely stuck between you both.

[Kapil Goel @kapilkgo]

@Neha_S_Patel The Shittiest Bank Of India @TheOfficialSBI Not long ago the incompetent staff of this bank made my mother go from pillar to post in the hottest summer just because these nincompoops devoid of intelligence and empthy did not know how to do RTGS.

[Kapil Goel @kapilkgo]

@RelianceDigital Can you DM me your senior most person's contact details? I want to ask them how do they manage in such a situation?
You tell @IndiaHaier if they can't make better products then at least provide service. I am completely stuck between you both.

[Kapil Goel @kapilkgo]

@RelianceDigital Are you guys living in 20th century, to replace a simple you need more than 2 weeks. That's ridiculous! Either you please fix it on temp basis till that time or else replace it with a different machine. I am tired of crying for help. (2/2)

[Kapil Goel @kapilkgo]

@RelianceDigital Are you guys living in 20th century, to replace a simple you need more than 2 weeks. That's ridiculous! Either you please fix it on temp basis till that time or else replace it with a different machine. I am tired of crying for help. (2/2)

[Kapil Goel @kapilkgo]

@RelianceDigital, Do you think it's a solution. We are already suffering because of your delay in coming and looking into the problem and now you are saying that there is a wait for another 2 weeks. That's not acceptable by any standards. (1/2)

[Kapil Goel @kapilkgo]

@RelianceDigital, Do you think it's a solution. We are already suffering because of your delay in coming and looking into the problem and now you are saying that there is a wait for another 2 weeks. That's not acceptable by any standards. (1/2)

[Reliance Digital @RelianceDigital]

@kapilkgo Hi Kapil,

We have received an update from our team regarding the issue. The required spare part has been ordered, and the expected arrival date is 03.09.2026. We kindly request the you allow us some additional time until the spare part is received. Once the part (1/2)

[Kapil Goel @kapilkgo]

@haieramerica @HaierJapan @ThailandHaier @HaierPakistan @HaierMobilePK @haier_uk @Haier_UAE @Haier_Saudi

My voice is just falling on deaf ears .. such is the incompetent team of @IndiaHaier @haieramerica
CC: @HaierOfficial @IndiaHaier

[Kapil Goel @kapilkgo]

@haieramerica @HaierJapan @ThailandHaier @HaierPakistan @HaierMobilePK @haier_uk
@Haier_UAE @Haier_Saudi
Another classy act from team @IndiaHaier. Request gets resolved without anyone looking into it or talking to customer. Bravo! @IndiaHaier @HaierAppliances

[Kapil Goel @kapilkgo]

@RelianceDigital The machine is still not working. Need someone to urgently look into it. We are tired of complaining.

[Kapil Goel @kapilkgo]

@RelianceDigital
The below request was raised on 9-Aug. Today it's 16-Aug but none has visited to my place yet. Is this your service? This is how you work?

[Kapil Goel @kapilkgo]

@haieramerica @HaierJapan @ThailandHaier @HaierPakistan @HaierMobilePK @haier_uk
@Haier_UAE @Haier_Saudi
Another classy act from team @IndiaHaier. Request gets resolved without anyone looking into it or talking to customer. Bravo! @IndiaHaier @HaierAppliances

[Kapil Goel @kapilkgo]

@haieramerica @HaierJapan @ThailandHaier @HaierPakistan @HaierMobilePK @haier_uk @Haier_UAE @Haier_Saudi
Haier guys worldwide - Do you operate in this pathetic manner elsewhere as well, as you operate in India?
@IndiaHaier @HaierAppliances

[Kapil Goel @kapilkgo]

@RelianceDigital Sir, Apology in words has no meaning. What about the difficulties we are facing for last one week? What about laundry bills I am paying for daily washing? Are you ready to compensate that?
@RelianceDigital

[Kapil Goel @kapilkgo]

Sir, Apology in words has no meaning. What about the difficulties we are facing for last one week? What about laundry bills I am paying for daily washing? Are you ready to compensate that?

[Reliance Digital @RelianceDigital]

@kapilkgo note of it. Apologies for the delay. - Shrihari (2/2)

[Kapil Goel @kapilkgo]

@haieramerica @HaierJapan @ThailandHaier @HaierPakistan @HaierMobilePK @haier_uk @Haier_UAE @Haier_Saudi
Haier guys worldwide - Do you operate in this pathetic manner elsewhere as well, as you operate in India?
@IndiaHaier @HaierAppliances

[Kapil Goel @kapilkgo]

@IndiaHaier @HaierAppliances @HaierSmartHome
What is this message for? Just to show everyone that you care about customer. Bullcrap!
Here is the personal chat screenshot .. not a word from you. Shame on you! Your piece of crap which I bought from you is just lying in a corner.

[Kapil Goel @kapilkgo]

@IndiaHaier @HaierAppliances @HaierSmartHome
What is this message for? Just to show everyone that you care about customer. Bullcrap!
Here is the personal chat screenshot .. not a word from you. Shame on you! Your piece of crap which I bought from you is just lying in a corner.

[Haier India @IndiaHaier]

@kapilkgo Hi! We regret the experience you’ve had. Your concern has been escalated to our support team for priority assistance. Thanks! https://t.co/bmDkWB6qVz

[Kapil Goel @kapilkgo]

@IndiaHaier @HaierAppliances @HaierSmartHome
Looking for immediate resolution.

[Kapil Goel @kapilkgo]

@IndiaHaier @HaierAppliances @HaierSmartHome
Will anyone pay heed to my complaint? The request is pending for last one week. A manager named Sandeep Kumar was assigned to this case but he did not do anything. His promises proved to be as useless as his designation.

[Kapil Goel @kapilkgo]

@IndiaHaier @HaierAppliances @HaierSmartHome
Will anyone pay heed to my complaint? The request is pending for last one week. A manager named Sandeep Kumar was assigned to this case but he did not do anything. His promises proved to be as useless as his designation.

[Kapil Goel @kapilkgo]

@IndiaHaier @HaierAppliances @HaierSmartHome
What nonsense is this? I refused to pay the service cost because the product is in warranty. Your guys don't give a damn to the SR for about 4 days despite giving several reminders/calls and suddenly cancel the SR.

[Kapil Goel @kapilkgo]

@IndiaHaier @HaierAppliances @HaierSmartHome
What nonsense is this? I refused to pay the service cost because the product is in warranty. Your guys don't give a damn to the SR for about 4 days despite giving several reminders/calls and suddenly cancel the SR.

[Kapil Goel @kapilkgo]

@WhirlpoolCorp @whirlpoolusa @WhirlpoolFi @WhirlpoolUK @Whirlpool_CA @whirlpool_india
Shameless creatures! Flourishing on unscrupulous practices. Cheat their own customers and live off their hard earned money.

[Whirlpool India @whirlpool_india]

@kapilkgo We are sorry for the unpleasant experience caused to you. Please DM your registered mobile number/complaint number so that we can go ahead and make things right for you at the earliest.