Gauri Kapur

[Gauri Kapur @kapur_gauri]

@parthanilghosh Please see what your team is doing. I was promised that my cashless claim would never be rejected if I ported my policy to HDFC ERGO. Today, I'm facing the exact same issue. Is this how customer trust is rewarded? @HDFCERGOGIC @HDFCEGRO

[Gauri Kapur @kapur_gauri]

@parthanilghosh Please see what your team is doing. I was promised that my cashless claim would never be rejected if I ported my policy to HDFC ERGO. Today, I'm facing the exact same issue. Is this how customer trust is rewarded? @HDFCERGOGIC @HDFCEGRO

[Gauri Kapur @kapur_gauri]

@HDFCERGOGIC Dear @HDFCERGO1, your team promised that cashless claim issues would never be repeated if I ported my policy. Today I'm facing the same experience. If I don't receive an immediate resolution, I will pursue all available legal and regulatory remedies.

Policy No. 2856207911976700

[Gauri Kapur @kapur_gauri]

@HDFCERGOGIC @HDFCEGRO I switched from Star Health because my only concern was repeated cashless claim rejections. Your team promised this would never happen. Sadly, I'm facing the same issue again. Please resolve this urgently.

Policy No.: 2856207911976700

[Gauri Kapur @kapur_gauri]

@HDFCERGOGIC @parthanilghosh @HDFCERGO1, your team promised that cashless claim issues would never be repeated if I ported my policy. Today I'm facing the same experience. If I don't receive an immediate resolution, I will pursue all available legal and regulatory remedies.
P

[Gauri Kapur @kapur_gauri]

@HDFCERGOGIC @parthanilghosh @HDFCERGO1, your team promised that cashless claim issues would never be repeated if I ported my policy. Today I'm facing the same experience. If I don't receive an immediate resolution, I will pursue all available legal and regulatory remedies.
P

[Gauri Kapur @kapur_gauri]

@HDFCERGOGIC @HDFCEGRO I switched from Star Health because my only concern was repeated cashless claim rejections. Your team promised this would never happen. Sadly, I'm facing the same issue again. Please resolve this urgently.

Policy No.: 2856207911976700

[Gauri Kapur @kapur_gauri]

@HDFCERGOGIC Dear @HDFCERGO1, your team promised that cashless claim issues would never be repeated if I ported my policy. Today I'm facing the same experience. If I don't receive an immediate resolution, I will pursue all available legal and regulatory remedies.

Policy No. 2856207911976700

[Gauri Kapur @kapur_gauri]

@HDFCERGOGIC Dear @HDFCERGO1, your team promised that cashless claim issues would never be repeated if I ported my policy. Today I'm facing the same experience. If I don't receive an immediate resolution, I will pursue all available legal and regulatory remedies.

Policy No. 2856207911976700

[Gauri Kapur @kapur_gauri]

@HDFCERGOGIC Dear @HDFCERGO1, your team promised that cashless claim issues would never be repeated if I ported my policy. Today I'm facing the same experience. If I don't receive an immediate resolution, I will pursue all available legal and regulatory remedies.

Policy No. 2856207911976700

[Gauri Kapur @kapur_gauri]

@Walmart @SoftBank @Microsoft @TencentGlobal @Accel @GIC Just have a look where you have invested @flipkart doesn't care about their customer at all. It's been month I have been begging but no resolution was given

[Gauri Kapur @kapur_gauri]

@flipkartsupport Very disappointed with @Flipkart & MarQ. Complaint since 9 March—AC uninstalled but no repair yet.

No calls, no visit, still marked “customer not responding.” Misleading and unprofessional.

Ticket: 4774415848122
Order: #OD336616858830543100

[Gauri Kapur @kapur_gauri]

@flipkartsupport Just a fake sorry nothing else, @flipkartsupport @Flipkart doesn't care about their customer at all. A lot of times I begged but there is not a single solution made

[Gauri Kapur @kapur_gauri]

@flipkartsupport Very disappointed with @Flipkart & MarQ. Complaint since 9 March—AC uninstalled but no repair yet.

No calls, no visit, still marked “customer not responding.” Misleading and unprofessional.

Ticket: 4774415848122
Order: #OD336616858830543100

[Gauri Kapur @kapur_gauri]

@Walmart @SoftBank @Microsoft @TencentGlobal @Accel @GIC Just have a look where you have invested @flipkart doesn't care about their customer at all

[Gauri Kapur @kapur_gauri]

@Walmart @SoftBank @Microsoft @TencentGlobal @Accel @GIC Just have a look where you have invested @flipkart doesn't care about their customer at all

[Gauri Kapur @kapur_gauri]

Worst service experience with @Flipkart & MarQ AC. Complaint raised on 9th March, technician came and UNINSTALLED the AC but no one has returned since!

Daily financial loss as it's my shoot room. Repeated calls, no resolution, no senior support.

Need immediate action!

[Gauri Kapur @kapur_gauri]

@flipkartsupport Only Fake promises Just check your Dm, my message got no reply since 25th March. Don't act smart in front of people

[Gauri Kapur @kapur_gauri]

@flipkartsupport Very disappointed with @Flipkart & MarQ. Complaint since 9 March—AC uninstalled but no repair yet.

No calls, no visit, still marked “customer not responding.” Misleading and unprofessional.

Ticket: 4774415848122
Order: #OD336616858830543100

[Gauri Kapur @kapur_gauri]

@flipkartsupport Just a fake sorry nothing else, @flipkartsupport @Flipkart doesn't care about their customer at all. A lot of times I begged but there is not a single solution made

[Gauri Kapur @kapur_gauri]

@flipkartsupport Just go and check your mails that How many times I have reached you and not a single solution was made

[Gauri Kapur @kapur_gauri]

@flipkartsupport You already misusing your customer's money so please don't act like that you care.

[Gauri Kapur @kapur_gauri]

Worst service experience with @Flipkart & MarQ AC. Complaint raised on 9th March, technician came and UNINSTALLED the AC but no one has returned since!

Daily financial loss as it's my shoot room. Repeated calls, no resolution, no senior support.

Need immediate action!

[Gauri Kapur @kapur_gauri]

@flipkartsupport No one at @Flipkart is providing any solution despite multiple emails and follow-ups.
It’s been over a month with no resolution, only delays and false updates. This is extremely frustrating.
If this is not resolved, I will be forced to take this matter to the Consumer Court.