Karen Wisdom

EX | Employee Engagement | Employer Brand | Insights | Strategy | Corporate Reputation | Marketing Communications | Content | Tweets are my own personal views

[Karen Wisdom @karenwisdom]

@RadoxUK we understand the sustainability reasons for removing the #showergel hook, but that’s the main reason we buy it, as saves shower rack space. Scouring our area for the versions with hooks. Why not keep the hook and offer refill pouches? Or find a more sustainable hook?

[Karen Wisdom @karenwisdom]

@itvx …and now doom “sorry it looks like there’s an issue with ITVX at our end. Please try again later”. This is really just not good enough. Our Sat night spoilt, won’t be relying on this channel for entertainment again.

[Karen Wisdom @karenwisdom]

@itvx 1 hour later and it finally seems to be behaving itself. No idea why, or when it might give up the ghost again. Not feeling confident.

[Karen Wisdom @karenwisdom]

@itvx 1 hour later and it finally seems to be behaving itself. No idea why, or when it might give up the ghost again. Not feeling confident.

[Karen Wisdom @karenwisdom]

@itvx cleared cache, got a ‘something went wrong message’. Rebooted again. Finally back in after 20 mins but it forgot where I was up to so having to rewatch from the start, but now spoiling again 🙁

[Karen Wisdom @karenwisdom]

This would be great advice if it worked, but it hasn’t.

[ITVX Help @ITVXhelp]

@karenwisdom @ITVX 🚨🛠️

There's a few things you can try to resolve this:

Restart your router (unplug it/power it off for 30 seconds)

Clear your device and app cache

Power cycle your device (unplug it/power it off for 30 seconds)

Uninstall/Reinstall the app

Check for software and app updates

[Karen Wisdom @karenwisdom]

@itvx cleared cache, got a ‘something went wrong message’. Rebooted again. Finally back in after 20 mins but it forgot where I was up to so having to rewatch from the start, but now spoiling again 🙁

[Karen Wisdom @karenwisdom]

Not a WiFi/router problem. Not responding to any command, just endless spooling. Sat eve viewing ruined 🙁

[Karen Wisdom @karenwisdom]

Not a WiFi/router problem. Not responding to any command, just endless spooling. Sat eve viewing ruined 🙁

[ITVX Help @ITVXhelp]

@karenwisdom @ITVX 🚨🛠️

There's a few things you can try to resolve this:

Restart your router (unplug it/power it off for 30 seconds)

Clear your device and app cache

Power cycle your device (unplug it/power it off for 30 seconds)

Uninstall/Reinstall the app

Check for software and app updates

[Karen Wisdom @karenwisdom]

@ITVX it’s happening again, spinning wheel of doom only 10 mins into Malpractice, the only app on our tv that does this 🙁 Now stuck and unable to reboot it!

[Karen Wisdom @karenwisdom]

@ITVX Really disappointed that the TV app keeps spooling, crashes and kicks us out, then doesn’t remember where we were up to. This has been happening repeatedly, so frustrating as trying to catch up on The Bay! Very poor user experience 🙁 have given up.

[Karen Wisdom @karenwisdom]

@darentValleyHSP please please sort out your patient parking! Just queued for 1 hour to enter a car park. Am now 30 mins late, despite having deliberately arrived v.early. All very stressful, poor experience, people here say this is usual 🙁. #NHS #parking #Dartford #Kent

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[Karen Wisdom @karenwisdom]

@ITVXhelp @ITVX Thanks, have done.

[Karen Wisdom @karenwisdom]

@ITVX Really disappointed that the TV app keeps spooling, crashes and kicks us out, then doesn’t remember where we were up to. This has been happening repeatedly, so frustrating as trying to catch up on The Bay! Very poor user experience 🙁 have given up.

[Karen Wisdom @karenwisdom]

@danbullock Message = you turn into a deranged looking shopper at Tesco

[Karen Wisdom @karenwisdom]

@awbuswell Very disturbing imagery!

[Karen Wisdom @karenwisdom]

@Dave_AFCB Agree, the ad ends up creepy and the woman looks deranged. Assume inspired by one of the face-changing apps, not sure how it got through the creative approval process? Not encouraging me to shop more @Tesco

[Karen Wisdom @karenwisdom]

@TweetBluewater - more seats needed for tired shoppers please, esp. outside M&S where people queue up to sit down! Thanks.

[Karen Wisdom @karenwisdom]

@twinklyjan @kentishfenman thanks for the RTs. Shockingly poor service!

[Karen Wisdom @karenwisdom]

@se_railway New timetable is a joke, severe overcrowding, 8.18 from Albany Park delayed by passengers trying to squeeze on. Please review this timetable urgently to provide a proper service to passengers.
@louie_french please note!
#setrains #southeasterntrains #timetable #fail

[Karen Wisdom @karenwisdom]

@se_railway New timetable is a joke, severe overcrowding, 8.18 from Albany Park delayed by passengers trying to squeeze on. Please review this timetable urgently to provide a proper service to passengers.
@louie_french please note!
#setrains #southeasterntrains #timetable #fail

[Christian Mitchell @MitchellCMM]

This should be the Tesco Christmas Ad https://t.co/u2KHXTLJIp

[Karen Wisdom @karenwisdom]

@lensiseethrough @PayPalUK @UsforThemUK @SpeechUnion Too right they should never have blocked this account, causing irreparable damage to PayPal’s brand reputation. We wonder who on earth is pulling PayPal’s strings?

[Karen Wisdom @karenwisdom]

@kimgarst Apple wedges 😊