That’s the constant reply received in last 3 days from Kotak Securities team over my concern of “ACCOUNT HACK”. Is there really any “Security” of our money with “Kotak Securities” @kotakneo@KotakCares @SEBI_India @HansrajJaideep@NileshShah68
@kariselvadia Hi Karishma, we’re sorry to hear about your experience. Your query has been forwarded to the concerned team. They will get in touch with you regarding this.
ATTEMPTED FRAUD with my Kotak Securities account. The service team doesn’t care about it. It’s been 3 days since the concern has been raised of OTP generation but no revert. Now my account is locked @kotakneo @SEBI_India @HansrajJaideep@NileshShah68
@AmazonHelp I have replied on the link shared by you and still no help. All I have done is WAITED. Let me know which language does your team understand @amazonIN@AmitAgarwal
@kariselvadia We get your disappointment. We request you to check for an email sent from our social media team here: https://t.co/DTSNmGldJf, and reply to the same with your insight for further assistance.
^DV
@kariselvadia Sorry to keep you waiting for an update. Our internal teams are having this worked upon with steep
importance. Kindly allow us additional time to fetch more updates with regard to your issue. ^MJ
@kariselvadia Sorry to keep you waiting for an update. Our internal teams are having this worked upon with steep
importance. Kindly allow us additional time to fetch more updates with regard to your issue. ^MJ
I surely did that too but not of much help.Customer assistance doesn’t only mean “We understand and we will get back to you soon”. It also means resolution of queries. Have heard this many times from your team to believe it any further @AmitAgarwal@amazonIN
@AmazonHelp I surely did that too but not of much help. Wish you guys knew what customer assistance means. It definitely doesn’t mean “ We understand and we will get back to you soon” . Have heard this way too many times from your team to believe it any further .
@amazonIN customer service means nothing except harassing the client. My hard-earned money is stuck with @amazonIN my house has been treated as a godown for almost a month #pathetic@AmitAgarwal@AmazonHelp@JeffBezos 1st time had to pay to open the parcel
@amazonIN considers my house to be a godown. They have been unable to arrange for a pickup of a furniture unit for more than a month. It still lies in my living room and as a customer they want me to understand @AmitAgarwal. Money held back too #monetaryloss
@AmazonHelp Have already shared my details on the link . If you get my disappointment, I assume that the log of furniture will be moved out of my house by today and the refund to be initiated.
@amazonIN - the largest shopping platform’s worst customer service. Had put in a return request a month ago but till date the product has not been picked up and nor @amazonIN is ready to return my money #customersupport#harassment@AmitAgarwal
@kotakneo The team was ideally supposed to call me as requested. But they chose to convey their message via the broker, who doesn't hold any decision making authority & instead asked me to leave KS if I wasn't happy @HansrajJaideep kiddos to your @kotakneo team
@kotakneo@HansrajJaideep what kind of customer service does your organisation provides, wherein the brokerage team finds it derogatory to speak to clients. Instead they prefer losing a customer. The same was conveyed to me via dealer.Worst experience
@kotakneo That's quiet a support from @kotakneo brokerage team. Wonder how they think they make money, when they have no problems in losing a client @HansrajJaideep
@KotakCares@kotakneo For past a week all they have done is taken the query and told me the dealer would get in touch. When he did, he was not able to answer about the extra money I was charged and instead told me I can't do anything about it. This is not the way it works. It's Ridiculous
@kotakneo why I’m charged almost Rs.1.50 extra apart from the brokerage & GST? It's taken a while for your team to arrange a call from my dealer who was unable to even help & instead asked me to trade for a higher value to reduce this fee @udaykotak