At San Marcos CDJR, launching mobile service wasn’t just a test—it was a strategic commitment to growth.
General Manager Russell Anderson shares how the team treated mobile as a standalone business from day one—fully investing in the people, processes, and tools to make it work.
That commitment is paying off. Mobile service is only gaining momentum at San Marcos CDJR—and as Russell puts it, they’re just scratching the surface of what’s possible in 2025 and beyond.
🔗 https://t.co/xMRjyhPK6P
#DigitalServicing #MobileService #FixedOps #DealerLeadership #Spiffy #CDJR #Stellantis #CustomerExperience #GrowthStrategy
At San Marcos CDJR, launching mobile service wasn’t just a test—it was a strategic commitment to growth.
General Manager Russell Anderson shares how the team treated mobile as a standalone business from day one—fully investing in the people, processes, and tools to make it work.
That commitment is paying off. Mobile service is only gaining momentum at San Marcos CDJR—and as Russell puts it, they’re just scratching the surface of what’s possible in 2025 and beyond.
🔗 https://t.co/xMRjyhPK6P
#DigitalServicing #MobileService #FixedOps #DealerLeadership #Spiffy #CDJR #Stellantis #CustomerExperience #GrowthStrategy
In today’s competitive automotive service industry, transparency and efficiency are key to earning trust and repeat business. Spiffy’s Digital Vehicle Inspection (DVI) feature simplifies the process and builds customer trust through visual transparency.
How it works:
✅ Digital checklists – Customizable & easy to use in the field
📸 Real-time photos – Shows the customer what the tech sees
📱 Instant communication – Text reports directly to customers
🤝 Increased trust – Higher repair approval rates & satisfaction
#AutomotiveIndustry #DealershipInnovation #DigitalVehicleInspection #VehicleInspection #CustomerTrust #DigitalTransformation #Spiffy #DigitalServicing
In today’s competitive automotive service industry, transparency and efficiency are key to earning trust and repeat business. Spiffy’s Digital Vehicle Inspection (DVI) feature simplifies the process and builds customer trust through visual transparency.
How it works:
✅ Digital checklists – Customizable & easy to use in the field
📸 Real-time photos – Shows the customer what the tech sees
📱 Instant communication – Text reports directly to customers
🤝 Increased trust – Higher repair approval rates & satisfaction
#AutomotiveIndustry #DealershipInnovation #DigitalVehicleInspection #VehicleInspection #CustomerTrust #DigitalTransformation #Spiffy #DigitalServicing
In a just world, this would be a New York Times feature story - the Dave Portnoy Effect.
I randomly came across a Portnoy pizza review and just so happened to be close by. So I made the trip to Ah-Beetz in Delray Beach, Florida. He had given it an 8.4, which is (apparently) an excellent score.
I don't follow Dave Portnoy. I don't consume Barstool's content, or even relate to the demographic it cultivates. I don't eat much pizza, except with my kids. I don't bet on sports, and generally think adult men who devote excessive hours to watching professional sports are wasting their time.
But, as someone who follows the zeitgeist, I can objectively say Portnoy seems like a very good person:
-> Earned his success; the free market seldom lies
-> Took Cancel Culture head-on and won
-> Raised ~$40 million for small businesses during COVID
-> Called out fake news outlets like Business Insider long before Ackman buried them
-> Personally donated and raised millions for great causes - law enforcement, first responders, animal shelters, etc. - as opposed to having a building named after himself at Harvard.
The pizza at Ah-Beetz is excellent. Very much worth the trip. But more interesting is the Dave Portnoy effect. I asked the owner about the influence he's had on their business.
When Portnoy's review aired, Ah-Beetz was a single, small shop in a less-than-desirable strip mall not far from I-95, really far from the beach or what is generally considered a nice part of Palm Beach County.
Overnight, there was a two-hour wait, a pop that has never receded (because the food is also great). And now, in less than a year, there are soon-to-be 4 locations and 70+ employees, an expansion that they attribute almost entirely to Portnoy.
Revenue has increased more than 10x, or millions of dollars that are also attributable to Portnoy, for which he has not received/sought any attention or credit.
Portnoy has completely changed their lives. And this has probably happened countless times all over the country.
(Also, they said he was exceptionally kind and humble, and 100% sincere.)
This is America.
Tune in to @ABC11_WTVD at 4pm and 5pm today to see @EAABC11 interview @scotwingo on the impact of the current banking situation on local start-ups. #BTS
The Spiffy war chest is full again. The clients are cheering. The competitors are fearing. Many thanks to our great team (investors, board, leaders and individual contributors). The mission continues. Lets get after it!