Kasim Disawala

[Kasim Disawala @kasimdisa]

@bhash Before launching new vehicle, work on your services...the stores and service centres are shutting down one after the other in Mumbai. Hundreds of vehicles are lying dead in your service centre compound. I wonder who will buy this new vehicle after your horrible service.

[Kasim Disawala @kasimdisa]

@akshat_jain1999 @OlaElectric @bhash @ola_supports @Olacabs I myself facing this horrible service from @OlaElectric even after having Ola Care+ my vehicle had a breakdown 15 days ago and they don't care getting it picked up for service. This is a fraud company

[Kasim Disawala @kasimdisa]

@OlaEV_Support I need answers from Ola Electric Team that why my vehicle is not picked up yet. It's been 14days now, just to pick a vehicle it's taking so many days...then how many days or weeks will it take to repair my vehicle?

[Kasim Disawala @kasimdisa]

Im an owner of Ola since 3.5 years. Recently I subscribed to their OLA Care+ by paying 4300 rs for 1 year, where I get free service and free Road Side Assistance for my vehicle. My vehicle had a break down 14 days ago, till date my vehicle is not picked up @OlaElectric @bhash

[Kasim Disawala @kasimdisa]

@OlaElectric @bhash .wasting my time on people who are least interested in solving customers issues.

[Kasim Disawala @kasimdisa]

@OlaElectric @bhash till date my vehicle is not picked up and when I call the call centre they have same answer everytime I call them. "Sir he have escalated your problem you will get a call from backend team". But they never call. @OlaElectric @bhash

[Kasim Disawala @kasimdisa]

@OlaElectric @bhash I have been calling multiple times to the Ola Customer Support but my problem is never solved. On asking why my vehicle is not picked up yet, they don't have any answer for that. I have been holding the calls for 15-30 mins everytime I have called them.

[Kasim Disawala @kasimdisa]

My ticket#08459072 I expect an immediate escalation of my case & a concrete update on when my scooter will be returned in working condition I sincerely hope u take this issue seriously and initiate steps to fix the broken after-sales service ecosystem @OlaElectric @ola_supports

[Kasim Disawala @kasimdisa]

Mr.@bhash
I am writing to express my deep frustration & disappointment with the after-sales service and management at Ola Electric My Ola Electric scooter has been at the SC for the past 18 days, and despite repeated follow-ups, I have received no clear update or resolution
Part1

[Kasim Disawala @kasimdisa]

Delays like these coupled with poor communication and lack of transparency show a complete disregard for customer satisfaction
If your organization cannot fulfill its service commitments I urge you to stop misleading new customers with claims that are clearly not being upheld

[Kasim Disawala @kasimdisa]

P2
The customer care support has no answers to my queries and are trained to just remain silent when the customer is asking for an answer.

Your company has failed to provide even basic service support to customers who trusted Ola Electric and invested in your product.

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[Kasim Disawala @kasimdisa]

fly high

[Kasim Disawala @kasimdisa]

....

[Kasim Disawala @kasimdisa]

Newest Nike Sneakers https://t.co/IW0S1wi2Oh

[Kasim Disawala @kasimdisa]

Buddys Pizza 🍕

[Kasim Disawala @kasimdisa]

MCTA

[Kasim Disawala @kasimdisa]

@RedFM_Mumbai @TheMudRush @thefreejinn @ContestickI should be a part of this event because I love challenges & have a never give up attitude

[Kasim Disawala @kasimdisa]

@RedFM_Mumbai @thefreejinn @Contest_Alert All set to answer

[Red FM Mumbai @RedFM_Mumbai]

Are you ready for the next question? 10 RT's for the next question. #ReadyForTheRush #Contest #ContestAlert @thefreejinn @Contest_Alert