@BedBathBeyond How about this one?
Ingredients -
1 cut-off customer service call
2 cases of inconsistent return policies
1 unhelpful agent
Recipe -
Email BBB once again and have your email bounce back.
Call CS to be put on hold for 60 min and then cut-off.
Receive a horrible experience.
@BedBathBeyond How about spending your time on re-evaluating your return policies and talking to your customer service team about why they're so inconsistent??