@Se_Railway Feels like that’s something you could have foreseen and advised people of earlier, especially given the direct trains to Barnehurst only run every 30 minutes.
@DonnaGodsman@FlyLoganair You’re experiencing high call volumes cos you seem to have f*cked up everyone’s bookings! Maybe next time put some contingencies in place
@FlyLoganair does anyone ever answer your help desk? You’ve changed my booking and I’ve tried to request alternative flights as per the email but it now looks like I have no flight, and I’m guessing no refund either
@katiedwards87@FlyLoganair Eventually- original flight was Friday, and got the bag on the Monday on our return journey because there are no couriers over the weekend. So a weekend away with no clothes, toiletries etc
@FlyLoganair how long can I expect to wait for you to address a compensation claim due to lost/delayed baggage? Submitted a claim on 13 July and yet to receive a response.
@FlyLoganair thanks for the terrible service. My parents bag was taken by another passenger and you now expect us to return to the airport to collect our property as you won’t cover the taxi fare. Terrible attitude
@Se_Railway I tried lewisham but you decided at st Johns to become fast running to Orpington. Glad to see government intervention hasn’t impacted your level of service
I have not missed @se_railway. Friday night, platform full of people and you decide to start the Barnehurst train from London Bridge instead to Cannon Street 😡