Kate Lye

[RioAmber @RioChandler]

Please retweet and share on behalf on my hair salon 😡

[Kate Lye @kate_lye]

#extremereadingDPA

[Kate Lye @kate_lye]

Please share this link & dig deep for this amazing family #thebakers #theyneedourhelp Equipment for Andy https://t.co/TCE3GLaLl0

[RioAmber @RioChandler]

Absolutely disgusted by the service I’ve received from @Hermesparcels delivery! Saying my parcel was signed for at my salon when it wasn’t even open! Now have no outfit for my work’s Christmas party 🤬🤬

[David Lye @DavidLye11]

A warning: since becoming the victim of a house fire earlier this year and losing most of my possessions in the world, Barclays insurance have made my life hell @barclaysuknews @barclays @BarclaysUK @BarclaysUKHelp

[David Lye @DavidLye11]

Despite the harrowing experience we felt positive as we had a seemingly comfortable cover of £50k contents insurance, and we reassured our little girls that they shouldn’t be scared because we would be ok. Unfortunately, @barclays had other plans. @BarclaysUKHelp @BarclaysUK

[David Lye @DavidLye11]

@Barclays employed a disaster care company, who cleared our shattered home and threw away most of our belongings whilst salvaging some for cleaning. Throughout this process, no costs were communicated to us and we felt reassured that our world would soon be restored

[David Lye @DavidLye11]

@barclays provided no warning that the cost of cleaning our smoke damaged home would eventually eat into almost 40% of our insured budget. They did not oversee or have any involvement with what the third company they employed threw in the skip

[David Lye @DavidLye11]

@barclays did not state in our policy that cleaning costs would eat into a very large portion of our contents insurance. They did not obtain written permission to dispose of our belongings, and they did not warn us they would then not be willing to replace said belongings.

[David Lye @DavidLye11]

@barclays did not inform us that no one at Barclays would monitor the costs associated with their employment of the third party company. Barclays essentially gave an open check book to a company that we had no prior affiliation with.

[David Lye @DavidLye11]

@barclays are now refusing to replace much of mine and my children’s worldly possessions, despite their extremely flawed process being the root of this scandalous outcome. To top it off, they are also not replying to emails or requests for a breakdown of costs so far

[David Lye @DavidLye11]

I have requested having my smoke damaged belongings back so I could clean them myself and @barclays informed me my goods have been completely disposed of. Again, with no permission from myself and no prior warning that they would not be replaced.

[David Lye @DavidLye11]

All @Barclays have told me is that the cost of cleaning was an earth shattering £18,000. The cost of replacing mine and my children’s possessions is £40,000. If Barclays had monitored this process, we could of saved £8000 worth of goods for potential cleaning ourselves.

[David Lye @DavidLye11]

Instead, we are left numb and broken by what we thought was a trust worthy British hertitage bank. It turns out they are a flawed and ruthless corporation. @barclays

[David Lye @DavidLye11]

Please note I am happy to share my experience with media representatives, especially from national newspapers. Please direct message me to discuss. @barclays

[Kate Lye @kate_lye]

Me...my life is cool cos of my friends,..

[Kate Lye @kate_lye]

@meganlye_ buy 1 then sweetcheeks & I'll do it xxx

[Kate Lye @kate_lye]

@sarah_waters86 cont.... ago sorry hun men are wankers nothing like bit of warning I'll call u 2mo to rearrange xx

[Kate Lye @kate_lye]

@sarah_waters86 do u no how anoying it is that shop is shut 2day!! Not gonna bable to make 2mo my car is goin in garage only got told 10min

[Kate Lye @kate_lye]

@sarah_waters86 ur a joker lol xx