Kate Robbins

[Kate Robbins @katedrobbins]

@GoDaddy Your renewal refund fund policy is crazy! Consider extending it so that people have time to realize it's on their credit card bill and still have time to cancel!

[Kate Robbins @katedrobbins]

@AerLingus you should be ashamed at how you treat your customers.

[Kate Robbins @katedrobbins]

@AerLingus unbelievable that I keep getting the same automated response that you're keeping my $14K even though I accidentally asked for a voucher rather than a refund. I expected much better than this terrible customer service. If you wanted to help you could.

[Kate Robbins @katedrobbins]

@AerLingus I have, but they denied my claim. I asked to explain the situation and they said they could not do anything to help me.

[Kate Robbins @katedrobbins]

@AerLingus: PLEASE help. I am out $14,000 because after you cancelled my flight I booked the wrong flight in rush to get home in time for a scheduled surgery. I ticked the box for a voucher instead of a refund and now I am told that nothing can be done. That cannot be true.

[Kate Robbins @katedrobbins]

@AerLingus Seriously, how do I reach someone for help. Messaging apps, phone calls, nothing works.

[Kate Robbins @katedrobbins]

@AerLingus It is impossible to contact you. I need help getting a refund for a flight but I cannot reach anyone for days on end. Please help!

[Kate Robbins @katedrobbins]

I'm playing WordBrain and I've just reached brain size 1668! #WordBrain #words

[Kate Robbins @katedrobbins]

I'm playing WordBrain and I've just reached brain size 300! #WordBrain #words