katedw203

[katedw203 @katedw203]

@SAS I booked a non-refundable ticket originating in the US and wanted to change the itinerary; your AI chat advised me to cancel and rebook. Now I've found out that the value of that ticket is gone and I can't submit a complaint on your website because the trip is in the future.

[katedw203 @katedw203]

@Clear I can't reactivate my account because I don't have the credit card I signed up with anymore. Help!!

[katedw203 @katedw203]

@Delta I'm having a really hard time actually getting helped with this method. Should I just stop??

[katedw203 @katedw203]

@Delta I can't make the change I want to my flight online and am not getting any response from chat agents. Who can help me?

[katedw203 @katedw203]

@Delta Cammie, DM sent.

[katedw203 @katedw203]

@Delta Hi Wendy, I'm trying to purchase an upgrade for a flight from MXP-JFK where my friend sees seats available but they aren't available to me and no one can explain why. Happy to provide more info in DM.

[katedw203 @katedw203]

@Delta I sent a message through the link but haven't heard back other than to tell me to use the chat that has been unsuccessful in resolving my issue

[katedw203 @katedw203]

@MADDistribution I ordered a costume for Halloween on 10/1 and it hasn't arrived, nor do I have any information about when it will. Can someone help me?

[katedw203 @katedw203]

@verizon I transferred service to my ex husband but am still getting bills that I shouldn't be responsible for AND can't access because my account is disconnected. I've called, gone into stores and tweeted. WHY IS THIS SO HARD?

[katedw203 @katedw203]

@AlaskaAir hey Alaska air, my flight to Phoenix (646, SEA-PHX) is delayed and now requires a new plane. I hope you will be compensating me and my fellow travelers for this.

[katedw203 @katedw203]

@VZWSupport It's a little more complicated than that but no one has been able to actually help me.

[katedw203 @katedw203]

@VZWSupport my company took over my phone number and I had to transfer service (which was easy) but I am having NO luck talking to VZW staff about other stuff because I no longer can access my account. HELP!

[katedw203 @katedw203]

@VZWSupport I transferred the line, now I want to make sure I don't owe any money and that the credit card that was on file is removed.

[katedw203 @katedw203]

@ChaseSupport Is there someone who can help me with an existing travel reservation made through ultimate rewards via Twitter? I've been on the phone on hold for way too long because the agent can't locate my credit card in her system.

[katedw203 @katedw203]

@Delta Hi! My husband and I are on one ticket and I want to change just his flight - can someone help me with that?

[katedw203 @katedw203]

To be clearer, I mean I don't have the TSA Pre-check indicator on my boarding pass.

[katedw203 @katedw203]

@AskTSA Why is it that I have Pre-check (and have for years), I've always had pre-check on every flight, but I don't for a flight scheduled for tomorrow?

[katedw203 @katedw203]

@Delta I have TSA pre-check but my boarding pass does not reflect it. Can anyone help me?

[katedw203 @katedw203]

@RAICESTEXAS Thank you for all the work you do - my company offers matching of the gift I made to you, but I can't find an address to send my matching form to. Can someone let me know where I can send this?

[katedw203 @katedw203]

Thank you, @DICKS for your decency in the light of all of the tragic events surrounding gun violence. I am much more likely to visit your store now!