@greateranglia why is there a reduced rush hour services again between Southend and Liv St? Also trains that are running are less carriages than normal...?
@FurnitureChoice really disappointing service! Dining table and chairs set turned up without the table! Been told to wait until Monday and it’s not your fault but your couriers! What kind of service is this? Weekend ruined and wasted my day off!
@greateranglia @SarahSozbean @HenryHands As the train operating company you DO have a Responsibility to provide a service to your customers and ensure network rail - the engineering company who YOU contract with don’t overrun. That reply is ridiculous!!!
@greateranglia What is GAs compensation policy for 5days continuous delays please? Everyday this week you are cancelling trains at peak times which causes commuters severe disruption and should be entitled to decent compensation...
@greateranglia 2nd day in a row you have cancelled trains for this reason in the peak morning time- hope this won’t be happening every day until October whilst @networkrail attempt to do whatever they are doing.... shambles!
@greateranglia@greateranglia@networkrail please explain to your customers why no services are running throughout the day yet your website claims to be keeping “main routes” open. Based on the fares you charge you have a moral duty to get your customers home - This is outrageous!
@greateranglia trying to get home on your service is futile! No direct trains after 930 - Fenchurch street shut - back to liv st to take a long service to a station I’ll have to pay a lot for a taxi to home! It’s so wrong!!! Why do we pay what we pay?!!!!!