Kate Stuart-Aulhorn

[Kate Stuart-Aulhorn @KateStuart20]

@TalkTalk i have been calling #CustomerService for a week now with no success, we have no internet and phone line - costing time/ money and WFH is impossible! I can’t even log on online!!!! #pleaseadvise!!! This is shockingly stressful!

[Ellie Flynn @ellieflynn]

There is nothing as anxiety-inducing as this 10 minute wait before the Glastonbury tickets drop.

[Kate Stuart-Aulhorn @KateStuart20]

@Ryanair £20 for a wheelie suitcase, £8 to choose your seat... do we also have to pay for our seat to be cleaned? Unacceptable and downright lazy... the London underground looked cleaner than our seats... sort it out!

[Kate Stuart-Aulhorn @KateStuart20]

How marketing salaries stack up in 2019 - a quick peek into #marketingweek's key findings, including marketing salaries by seniority as well as the pay gap across sectors.

https://t.co/Kg87p21P9V

[Kate Stuart-Aulhorn @KateStuart20]

If you’re in a customer facing role, why is it that the staff at @marksandspencer notting hillshop find itso difficult to a) make eye contact b) tell you how much your shop is or most basic of all c) say please or thank you...? #CustomerService

[Kate Stuart-Aulhorn @KateStuart20]

@shoreditchgrind have you recently changed up your coffee? I bought a flat white today- taste like what i can only describe as mouldy?

[Kate Stuart-Aulhorn @KateStuart20]

@ArgosHelpers @Beurer_UK @LGUS @Sony This was collected from the Old Street, London store.

[Kate Stuart-Aulhorn @KateStuart20]

@Argos_Online not only has my @Beurer_UK facial sauna been sold to me in clearly used condition but was missing the instruction manual and contained two for @LGUS and @Sony. Clearly no one bothered to check this product upon return... please advise

[Kate Stuart-Aulhorn @KateStuart20]

@BeanyGreen Broadgate... its just not the same, staff are slow and awkward and slightly unfriendly... you could get more interaction from nero or costa... the coffee feels less velvety and delicious... not worth the price- really surprised tbh

[Kate Stuart-Aulhorn @KateStuart20]

@BeanyGreen used to be so friendly and quick! This morning my ‘quick grab and go’ took 15 minutes plus time cleaning my keep cup as the guy had filled so high i couldnt screw it on... consequently i was late for a meeting.... #itsinthedetail #downhillservice #fyiitwasntbusylon

[Kate Stuart-Aulhorn @KateStuart20]

@ItsuOfficial just noticed that the notting hill branch seem to never honour half price half hour before closing and also seem to think serving less food than other branches but charge full price is ok - won’t bother coming here anymore

[Kate Stuart-Aulhorn @KateStuart20]

@marksandspencer I threw it away... with the “sandwich” sadly.

[Kate Stuart-Aulhorn @KateStuart20]

I expected better from you @marksandspencer bread was soggy with the main ingredient #disappointment won’t be buying this again.

[Kate Stuart-Aulhorn @KateStuart20]

Say what you will about @DPD_UK - I just spoke to someone name Jess in Customer Service- she was excellent. #5starcustomerservice Hopefully my parcel arrives on time 😬 Thank you Jess!

[Kate Stuart-Aulhorn @KateStuart20]

@chambss_ don't know what you're talking about....🙄🤔

[Kate Stuart-Aulhorn @KateStuart20]

... I want to thank two members of the @Tesco team who stepped in and kept me separated from this very aggressive and troubled man. It was great to know that when I turned around security was stood right behind me and I was able to leave swiftly. Thank you!

[Kate Stuart-Aulhorn @KateStuart20]

People are so quick to leave negative feedback, I want to ensure that i lead by leaving positive. Last night I was accosted by a very lost soul in @Tesco Holland Park last night, shouting racial slurs and acting aggressively the more i ignored him...

[Kate Stuart-Aulhorn @KateStuart20]

@SkyUK I’m also pretty shocked my neighbour is paying £19 less than me and they have the add on- movies. How is that possible?

[Kate Stuart-Aulhorn @KateStuart20]

@SkyUK i’ve on hold for 22 minutes so far. This is probably the slowest customer service line i have ever encountered! Shocking! #customerservice

[Kate Stuart-Aulhorn @KateStuart20]

@HelloFreshUK still awaiting confirmation that my account has been cancelled: i am allergic to the majority of ingredients used