Kate Thornton

interested in great customer service and the culture that drives it. Also all things Nordic, yoga and eating. My views are personal

[SES Water @SESWater]

Fantastic to see! Real water saving heroes. #watersaving

[Kate Thornton @katethorntonba]

OK, after 53 minutes on hold your wonderful team member fixed the issue brilliantly. I’m changing my request - make HIS everyday better and get him some more team mates to make his day less stressful.

[Kate Thornton @katethorntonba]

@IKEAUKSupport make my everyday better. You’ve delivered me damaged product but I can’t even get into a queue your phone line, your web chat is disabled and you haven’t replied to my DM. HELP please - order number is 1164623973

[Kate Thornton @katethorntonba]

Great to be part of this community of #inspiring #women in #CustomerExperience

[Clare Muscutt @ClareMuscutt]

‘Don't be afraid to ask for what you want', 'Don't be afraid to ask for help' says #chiefcustomerofficer @katethorntonba on Episode#004 of the #inspiring #women in #CustomerExperience #podcast out today! 🎉

📺 https://t.co/pb9S3lGaSz

🎧 https://t.co/XhT7aNybwl

[Kate Thornton @katethorntonba]

I'm attending The Recovery Summit. From June 15th-19th, join this unique line-up of experts & thought leaders to explore the new normal

RT if you think others will find this helpful 🙌

https://t.co/i8nGriGTd0

[Kate Thornton @katethorntonba]

Love this community based example of helping people to help themselves and set the youngest members of our society up for a healthier life https://t.co/590JC4jZbd

[Simplyhealth Thinks @Simply_Thinks]

Today our Chief Customer Officer @katethorntonba spoke to over 300 Year 8 pupils at Kings School, Winchester, sharing her story of how she pursued her passions to build a successful career & why being bold & brave is so important: https://t.co/9QvlA4yqpT #InternationalWomensDay

[Simplyhealth Thinks @Simply_Thinks]

We believe everyone should have access to the healthcare they need when they need it, and this purpose sits at the heart of everything we do. Our Chief Customer Officer Kate Thornton talks about what makes our corporate and social commitments so unique: https://t.co/vdJOlN8Z6v

[Kate Thornton @katethorntonba]

Working for a socially responsible brand that gives 10% of profit to charity I thought this was interesting and reconfirms my belief that authentic purpose is massively important but never replaces the need to deliver for your customers and operate profitably.

[Kate Thornton @katethorntonba]

https://t.co/xdEmYAIIvf

[Kate Thornton @katethorntonba]

Since joining Simplyhealth I've learned a lot about how important it is to go to a good dentist regularly and how good oral health is about so much more than just having nice teeth and healthy gums. Here's another reason to believe that #oralhealth

[Simplyhealth Thinks @Simply_Thinks]

New research finds solid evidence that gum disease plays a central role in the development of Alzheimer's. Studies such as these highlight the importance of visiting your dentist regularly and maintaining good #oralhealth https://t.co/49EHtwnyFz

[Teeth Team @TeethTeam]

Smile with confidence like Buddy the Elf this Christmas! #merrychristmas

[Kate Thornton @katethorntonba]

Good oral health shouldn’t just be for Christmas. Thank you @TeethTeam for showing us the great work you do with Simplyhealth’s support helping children build good habits for life at schools like Francis Askew Primary School in Hull.

[Kate Thornton @katethorntonba]

I often feel quite old-fashioned, for example when I pay in cash with exact change and the cashier says wow, but sitting in CitizenM which is very much of its time, I feel quite at home #gettingitright

[Kate Thornton @katethorntonba]

@CrownePlaza Can you tell me the best way to get from Nairobi international airport to Crowne Plaza Nairobi Airport. Tried emailing the hotel directly but no reply...

[Kate Thornton @katethorntonba]

Sun rising over Andover and our pop up tent complex as we get ready for our Growing Simplyhealth Together event @Simply_Thinks

[Kate Thornton @katethorntonba]

Listening to Sam Shah @healthyopinion talking about how digitisation can help put people back at the heart of the NHS and promote better health outcomes

[Kate Thornton @katethorntonba]

Here I go again, this time in Birmingham

[Simplyhealth Thinks @Simply_Thinks]

Speaking at #CPC18 our Chief Customer Officer, Kate Thornton, says there's "no single bullet," but that targeting children from a young age and promoting education around good health could promote better health outcomes for life @SMFthinktank

[Kate Thornton @katethorntonba]

What a great topic for my first ever conference fringe event...

[Simplyhealth Thinks @Simply_Thinks]

Did you miss our #Lab18 panel - The Good Health Gap - this morning? Check out the stream below.

[Kate Thornton @katethorntonba]

Rousing support for the boys and girls running at the Simplyhealth Great North Run weekend @SimplyhealthUK