Katherine Stevens

Instructor, instructional strategist, instructional designer, and elearning professional.

[Delight Summit @DelightConf]

Videos from Delight 2015 are now live on our YouTube channel. Enjoy!
http://t.co/EyUn7yl0yF #DelightConf

[Katherine Stevens @kathstevens]

Go beyond touchpoints: "Caring requires knowing, humility, honesty, and the primacy of life's rhythms." @redesign #delightconf

[Katherine Stevens @kathstevens]

Enjoying Q&A with Eric Switzer, Eric Park, Torin Gilkey and Peter Jones at healthcare workshop at #delightconf

[Katherine Stevens @kathstevens]

In healthcare: How do we apply high touch to high tech? How do we help patients connect with each other? #delightconf

[Katherine Stevens @kathstevens]

RT @carmenhill "Technology should amplify the best of technology and the best of humanity." @caseorganic #delightconf

[Katherine Stevens @kathstevens]

Liked @caseorganic comment "I don't want to have to be a systems integrator in my own home." about too much tech in kitchen #delightconf

[Greg Giersch @GregGiersch]

Cool application of "data visualization." Meshu jewelry based on where you've traveled. @rachelbinx #delightconf

[Katherine Stevens @kathstevens]

I agree with @leahruthie "DelightBot!! Can't wait to pass it on to someone delightful." #delightbot #delightconf

[Katherine Stevens @kathstevens]

RT @josephgrenny Sherry Turkle finds that when 2 people talk, just having a phone on a table makes conversation and connection more shallow.

[Emma Craig @emmaccraig]

Be attitudinally fit and well in the face of uncertainty. Approach with confidence and competency to delight! @oyfimprov #DelightConf

[Katherine Stevens @kathstevens]

"Go far away to clear closer." @garyhirsch at #delightconf sharing ideation strategies based on improv.

[Katherine Stevens @kathstevens]

People like different workspaces throughout the day: a space that feels like a library vs a living room. @airbnb #DelightConf

[Katherine Stevens @kathstevens]

Intriguing video on intriguing on the @airbnb call center office of shared, flexible spaces is blowing my mind #DelightConf

[Meghan James (she/her) @MeghanJamesPHX]

Tech is rigid. People are squishy. Design bridges the gap between. @emoore #DelightConf

[Katherine Stevens @kathstevens]

You can't teach everyone to be a researcher, but you can teach empathy -- democratizing empathy. #cx @pellican #delightconf

[katiedel @katiedel]

Holding everyone accountable for delighting customers keeps @intuit from being just an innovation engine #DelightConf

[Katherine Stevens @kathstevens]

"Stories have been interactive for most of human history." @joshtanenbaum #chifoo

[Delight Summit @DelightConf]

How Unexpected Extras Hold the Key to Transformation: http://t.co/Q6j02sU9I7 via our friend @9INCHmarketing

[Katherine Stevens @kathstevens]

Wow! @OHSUKnight Cancer Institute raised $1 billion in the fight against cancer. http://t.co/bJY18Ysf4E #OneDown