93% of surveyed life science and healthcare executives said it's extremely or very important their brands are perceived as “trustworthy & empathetic.” See your guide to building customer trust in the digital age. https://t.co/DlQIJV80Vn
I'll be at Adobe Summit 2021 where you can book me for this virtual braindate: How can life science and healthcare leaders better foster customer trust in an age of anxiety? @DeloitteDigital @ExperienceManagement @AdobeSummit https://t.co/FPzDyUUr7s #braindate#AdobeSummit
Trust underpins the relationship life science & healthcare organizations have with employees, patients, customers & stakeholders.
How can these organizations build trust in an age of anxiety?
Our latest blog with @Adobe explores ⬇️
https://t.co/AQECeUnvYI
Give people not something to buy, but something to buy into. People will buy into loyalty, not transactions. @JoannaChampagne from @DoblinGlobal on elevating the human experience. #elevatehx#AdobeSummit2019
Did you know less than 10% of brands use emotional data to engage their audiences? #DeloitteDigital#BarTalks at the booth: @JoannaChampagne, Ryan Alderman and Angel Vaccaro on building #humanexperience based on emotions and data.
#AdobeSummit
Our teams are arriving from all parts of the world to be at #AdobeSummit. We had a great night with our global counterparts and we're ready for a great week!
Shantanu Narayen, President & CEO, Adobe: "We like to say that retention is the new growth. Customer retention leads to renew" #adobesummit#adobesummit2019 https://t.co/WJSPZL9Sp5
At #AdobeSummit because “people buy experiences, not products.” Huge turnout this year, ready to explore what happens as tech ENHANCES the human experience. #DeloitteDigital
Reflections on @Marketo’s history and 10 lessons learned by their first VC @dougpepper and founding CEO @philf1217, well-deserved shout-out to CMO @jonmiller https://t.co/okNHRzSWEe #MarTech
Of course we design for humans! Thinking of AI as "artificial" intelligence is misleading--"augmented" (human) intelligence better expresses the potential being realized. https://t.co/siTAYgU7SQ via @deloitteontech
"Growth" CMOs go the distance compared to "Gain"-oriented CMOs. See these illuminating stats! The CMO's Growth-Driving Marketing Playbook https://t.co/CuR8D9Aia6 via @DeloitteUS