Kat Wagner

global pr manager @citizenM #citizenM

[Kat Wagner @katpanayo]

@HomesickCandles I emailed your customer support team over a week ago about a lost order and haven’t heard back. Can you help pls?? #CustomerService

[Kat Wagner @katpanayo]

@MrMarcelP @bowlingformatt @opodo_truth @opodo Same here.. 5 months later and no response, no action, no way to contact them. I know the airline has refunded Opodo for my flight, so why haven’t they refunded me? Daylight robbery #CustomerExperience

[Kat Wagner @katpanayo]

@opodo my flights back in April were cancelled. I know @Fly_Norwegian has refunded you for my flight but I haven’t heard anything from you re that flight nor my @SAS flight. It’s been 5 months. No way to contact you. Where is my money? This is unacceptable. #CustomerExperience

[Kat Wagner @katpanayo]

@opodo what's more, I received a message from Norwegian that my flight has been refunded but not to my card. I received that email nearly two months ago. pls refund me as a matter of urgency. unacceptable customer service.

[Kat Wagner @katpanayo]

@opodo still waiting to hear from you. My flights were supposed to be April 10 and 13. Do not instruct me to go to 'manage your booking' on your website as that is entirely unhelpful. #CustomerExperience #opodo

[Kat Wagner @katpanayo]

@opodo five months later, still no help. #opodo #CustomerExperience #refundexpedition

[Kat Wagner @katpanayo]

@hm_custserv hi, I made an order yesterday and realize now it is being sent to my old address instead of my current one. How can I change this?

[Kat Wagner @katpanayo]

@lookfantastic ...still waiting...

[Kat Wagner @katpanayo]

@lookfantastic made an order last Thurs for which I was charged twice... DMed your team on IG and they replied the next day but now have gone silent. I've chased a few times but still not getting a reply. Help pls!

[Kat Wagner @katpanayo]

@opodo received an email from you saying my flight (in 2 days) is cancelled - as expected. Email says to call customer service number (number listed in pic). Call customer service number, number doesn't exist. See where I'm going with this...?

[Kat Wagner @katpanayo]

@boohoo_cshelp I just made an order but added the wrong phone number for you to text me to arrange DPD delivery. How can I change it and send you the correct number?

[Kat Wagner @katpanayo]

@HistoricPapers Thanks, I hope that's the case since I've emailed your customer services team twice and had no reply (it's been 2 days....)

[Kat Wagner @katpanayo]

@HistoricPapers v disappointed in your customer service. Made an order over 10 days ago, no option to track parcel and no reply from your customer service team about where it might be. Still no sign of package and I leave for xmas holidays in 2 days :(

[Kat Wagner @katpanayo]

By downplaying our environmental crisis, the presenter’s BBC films have generated complacency, confusion and ignorance". THIS IS SO IMPORTANT https://t.co/hDB852ilWz via @guardiannews

[Kat Wagner @katpanayo]

This is important (as well as making my blood boil) https://t.co/2McDvZm08C via @thepooluk

[Kat Wagner @katpanayo]

GRL PWR https://t.co/K0NAbdqmxI

[Kat Wagner @katpanayo]

"By daydream or deluge, this place, beyond the realms of a writer's over-caffeinated imagination... make it hard to fathom a more gifted, gracious ground, than that which Sonoma graces." @jolieloeb captures the magic of @InsideSonoma: https://t.co/UFnrEMWSlA

[Kat Wagner @katpanayo]

@amy__orourke Do it but also don't bring any food in because you won't be allowed to eat it because everyone sits in UTTER SILENCE for the entire movie

[Kat Wagner @katpanayo]

Just watched #AQuietPlace. The good news is I have developed a six pack from all the tension. The bad news is me and my six pack won’t sleep tonight.

[Kat Wagner @katpanayo]

Today I was kindly reminded by a colleague of THIS utter beauty of a film scene/soundtrack combo https://t.co/b7NDbTKYq5 Missed u, Donnie xoxo