@CityPowerJhb please escalate CPWEB4022373, CPWEB4022367 and CPWEB4022377 - 24 hours now and there has been zero progress on any of the properties’ tickets.
@CityPowerJhb Can we have another update please? Still no power in Parkhurst since 8pm on Thursday CPWEB3726561 and no restoration happened at midnight.
@CityPowerJhb can you please assist with CPWEB3536399 - technicians have come out three times now and the issue still isn’t solved. It keeps being marked “complete” when it isn’t fixed. I’ve had to escalate twice now.
@CityPowerJhb please assist with ref CPWEB3453778. No power since Saturday 10am, the call keeps being marked “complete” but we have not been restored. I have already escalated twice but nothing. It’s been 104 hours without power now.
@CityPowerJhb certain homes in Parkhurst block 2 also weren’t restored after load shedding ended at 18:00 and have been without power since 10am on Saturday. Ref CPWEB3453778 was marked “completed” but homes are still without power. Please escalate the query further.
Hey @CityPowerJhb it's been more than an hour and I've had no response from you and no update on CPWEB2539726. We're not load shedding but there is no supply?