Kaushani Ganguly

Moody, Chaotic & A Little out of Whack

[Kaushani Ganguly @kaushani95]

@AkasaAir terrible experience flying with you today. For over 30 minutes we've landed but are waiting at the parking bay because passenger coaches haven't arrived. Sad to see the decline of this carrier that started with such promise.

[Kaushani Ganguly @kaushani95]

@_PVRCinemas VR Bengaluru. We booked the 9:45 paid preview for Bhooth Bangla, it's currently 10:23 and commercials are still on. There's no manager on site, people are confused and there's zero clarity from PVR's end! Disappointing & pathetic.

[Kaushani Ganguly @kaushani95]

@Mishra_sourabh1 @AJIOLife @XpressBees_IN This is literally their MO.

[Kaushani Ganguly @kaushani95]

@XpressBees_IN As expected, no resolution provided. Would urge everyone to not use a delivery service that has no customer support. You could lose valuables and this company wouldn't give a flying 'f'.

[Kaushani Ganguly @kaushani95]

@XpressBees_IN my shipment 14112357994930 to be delivered by 28 Dec is still not delivered. It was OFD yesterday but no attempt made. Same today. Cannot reach out to customer support. Need urgent action on this. Item is of sentimental value & a gift.

[Kaushani Ganguly @kaushani95]

@XpressBees_IN I have gotten no response all of yesterday. As expected item wasn't delivered yesterday. There is 0 option to connect to a human agent. Customer care doesn't respond to emails. Seldom have I seen a worse delivery service.

[Kaushani Ganguly @kaushani95]

@XpressBees_IN The number listed as the delivery agent's number is also incorrect. It is scary that a random person's number is mentioned. Even he is perplexed with this

[Kaushani Ganguly @kaushani95]

@AmazonHelp I have reached out over DM. No hope that anything will get resolved. Your courier partners do not even attempt pickup and mark it as package not ready. Your sellers are sending fake sup-par products. Seems like such a waste paying for Prime Membership

[Kaushani Ganguly @kaushani95]

@akhilsaiv @amazonIN This is absurd! Probably time to switch from using Amazon. Prime has gone through severe enshititification already.

[Kaushani Ganguly @kaushani95]

@UberIN_Support took an uber this morning and left my bag, driver after requesting multiple times came to give the bag back, charged 300 for the same too. Stole all the cash in my bag and uber has no section to raise this for help. Please be careful riding with this thief.

[Kaushani Ganguly @kaushani95]

@UberIN_Support I have

[Kaushani Ganguly @kaushani95]

@Uber_India it is baffling that your drivers misbehave with customers and when you tell them you are going to complain, they tell you they don't care, Uber won't do anything to them. Terrible customer support.

[Kaushani Ganguly @kaushani95]

@imranjk16 @RelianceDigital It's insane how they're running the company like this

[Kaushani Ganguly @kaushani95]

@ravi_rajb @RelianceMobile @RIL_Updates @reliancegroup @RelianceDigital Literally same here. After a point they stop replying. The installation team is so rude. The store people are clueless and/or indifferent.

[Kaushani Ganguly @kaushani95]

@RelianceDigital Escalation desk has stopped replying as well. Customer support is clueless and keeps promising to update but doesn't. Store is clueless too. The POC from Haier at the RLDG store is either indifferent or unresponsive. Buy from the brand if you want to be harassed.

[Kaushani Ganguly @kaushani95]

Heights of shamelessness @RelianceDigital. We purchased an AC on 7 Apr & the installation's still not done. Everyday we are promised new timelines. Installation team called us yesterday to say, will be done for sure today, took leaves to be at home, but not even taking calls now

[Kaushani Ganguly @kaushani95]

@RelianceDigital Constant harassment. No updates. We even purchased the 5 year extended warranty on good faith on the brand which was obviously a big mistake. At this point I just want them to take their product back and be done with this constant harassment once and for all

[Kaushani Ganguly @kaushani95]

@RelianceDigital Have been having a constant back and forth with customer support, store & escalation desk every single day. Keeps lying to us that it will be done today/ tomorrow for sure which are simply lies. Keeps telling us, will update and then radio silence. Worst customer service ever