@EtihadHelp just checking in on flight EY33 from Kochi to Abu Dhabi on March 20, 2026 and flight EY57 from Abu Dhabi to Brussels on March 21. Is this still scheduled? An update would be still appreciated!๐๐
@EtihadHelp hello Etihad, my flight is on the 20th. Could you tell me if a fligbt schedule of flight to and from Abu Dhabi will be available in advance?
@EtihadHelp hi Etihad my fligbt of March 6th is canceled. I see there are flight from Kochi to Amsterdam on 16th. Why am I not rebooked yet? Could you look into it? No standard reply, please.
@odidonederland Door de annulering van mijn Etihad vlucht moest ik meerdere keren internationaal bellen met de airline om mijn terugvlucht te regelen. Hierdoor zijn onverwachte kosten ontstaan. Gezien de uitzonderlijke omstandigheden wil ik vragen voor een coulanceregeling
@rehanpawaskar Indeed facing the same problem. Also, their X customer help service sucks. They keep ignoring you @etihad@EtihadHelp
I am in talks with some journalists to publish an article about this.
Etihad Airwaysโ customer service right now is a complete sham.
They say cancelled flights can be rebooked on alternative flights. Sounds reasonable, except you canโt actually do it yourself.
Youโre told to call their helpline. The same helpline that doesnโt connect to a human and keeps you stuck in automated loops.
So effectively passengers are left with only one practical option: cancel the ticket and request a refund.
With limited flights currently operating, this means customers then have to rebook at significantly higher fares.
Itโs hard not to see this as Etihad indirectly forcing cancellations so those seats can be resold at higher prices.
If rebooking is truly an option, make it available online instead of sending customers to a helpline that doesnโt work.
Passengers deserve transparency and actual support, not a system designed to leave them stranded.
@etihad@EtihadHelp
@EtihadHelp@etihad hi Etihad, your ground staff in India told us that you can help us with our flight rebooking as its not possible via the app. EY335 and EY43 got canceled and they said operation will start from 8th March, Kochi to Abu Dhabi.
@etihad@EtihadHelp out return leg flight has been canceled (EY335) and connecting EY43 to Amsterdam. We need to get back asap to Amsterdam due to sick parents and running out of funds. Please help with accomodation and rebooking (we cannot rebook via the website).