Katie Gilmore

[Katie Gilmore @kayteegee_]

@NewcastleCC hi if a sign says this, does this mean that I can park in this area without a permit on Saturdays and Sundays?

[Katie Gilmore @kayteegee_]

@CP_UK_Sherwood hi any update when the main pool will be reopening today please?

[Katie Gilmore @kayteegee_]

@ASOS I still haven’t received my order, can I have some contact of where it is please? Or to have a refund?

[Katie Gilmore @kayteegee_]

@ASOS any idea where my parcel is? Order number 777299960. Received an email to say you had sent it but the Evri tracking still hasn’t updated. I ordered this on 9/10 and expected delivery was last Thursday. Still no sign of my parcel

[Katie Gilmore @kayteegee_]

@Missguided hi, I returned a parcel a few weeks ago now and still awaiting my confirmation that you’ve even received my parcel back? Is this possible to chase up please

[Katie Gilmore @kayteegee_]

Also just to add I’ve just tracked the parcel and it was delivered on the 22/12. Any help would be appreciated thank you

[Katie Gilmore @kayteegee_]

@boohoo hi boohoo. I ordered a dress from yourselves but it was no good when it arrived, I have sent it back via Royal Mail on the 20th and have yet to receive a confirmation email to say you received this. Just wondering if you could help?

[Katie Gilmore @kayteegee_]

@nextofficial your customer service regarding my order has been appalling, I think you really need to put more people on handling your socials.

[Katie Gilmore @kayteegee_]

@Thefunkypigeon hi I ordered three calendars from you last week and two of the three arrived yesterday, just wondering if you know if the other one is on its way? Just a bit worried as it was all part of one order. Cheers

[Katie Gilmore @kayteegee_]

@nextofficial also tried to chat via your website for the last two hours and not been able to connect, so had to resort to sending a tweet.

[Katie Gilmore @kayteegee_]

@nextofficial I made an order where one of the items weren’t available. I was told I’d be given a refund for this but is yet to receive the refund. Can I ask how long this usually takes to refund please?

[Katie Gilmore @kayteegee_]

@ASOS hi just wondering where my refund is? I returned two parcels the same day and have received one but not the other.. bit concerned as I was asked to review the items which I had sent back. Any help would be appreciated, cheers!

[Katie Gilmore @kayteegee_]

@Adventure_V hello, I’m hoping you can help? I have tickets for my family for the Christmas experience this Sunday but have tested positive for covid on Monday. Can we rearrange our tickets for the week after?

[Katie Gilmore @kayteegee_]

@Matalan hi I have ordered something to pick up from the Kingston park store but unsure about what times I can go to pick it up as my partner has tried twice now around 11am and 1pm and it was closed?

[Katie Gilmore @kayteegee_]

@MartinSLewis hi Martin. I’m looking to get a credit card but would like some advice on which would be best for me?

[Katie Gilmore @kayteegee_]

@BootsUK hi! I’ve just bought some makeup from you guys yesterday on the advantage card app and I don’t think I received any advantage points while doing this? Does this happen if you buy things online?

[Katie Gilmore @kayteegee_]

@skinnyfoodco hi! I ordered some syrups from you on Wednesday but didn’t receive a confirmation email with order number etc on? Money has been taken out of my account just wanted to make sure they were coming 😊 thanks!

[Katie Gilmore @kayteegee_]

@Groupon hi, my partner bought me a Groupon massage back in feb which is due to run out in June. Am I able to redeem this for a later date due to the current situation with COVID19?

[Katie Gilmore @kayteegee_]

@hm hi! Ordered some clothes online from yourselves and got told on the email it would be delivered in two parcels. I have received one of the parcels but not the other? Just wondering where my other parcel is. My order number is 24066327280

[Katie Gilmore @kayteegee_]

@quizclothing hi, wondering if you received my order?