SURESH KUMAR J

[SURESH KUMAR J @kbjsureshkumar]

@IndiGo6E @DGCAIndia @MoCA_GoI @PMOIndia @ConsumerRights @ConsumerRightX

I am extremely frustrated by the continued silence on my GOC/CAR compensation claim. Despite submitting all required details multiple times and following up repeatedly, there has been no resolution or meaningful update.

What is more concerning is that for the same PNR, my spouse and child have already received their compensation after several follow-ups, while my compensation alone remains pending.

Every interaction starts from scratch—details are collected again, and then there is complete silence. This pattern of delays and lack of accountability is unacceptable.

I request an immediate resolution. If this issue continues to be ignored, I will be compelled to pursue legal remedies and escalate the matter through the appropriate consumer and regulatory forums.
PNR B9G74N
#PassengerRights #IndiGo #DGCA #ConsumerRights #AirlineAccountability

[SURESH KUMAR J @kbjsureshkumar]

I had a very bad experience with Zeon RFID charging.

On 10 May at around 8:30 AM, I completed a charging session at Rajapalayam and left the location. However, I later noticed another charging session from the same station at around 3:00 PM in my charge history, which was NOT initiated or used by me.

I immediately raised a complaint with Zeon Support (Ticket ID: 206300). After investigation, their backend team claimed the session was initiated using my RFID card. This is impossible because the RFID card was with me and I was at a different location at that time.

It has been almost a month, and the issue is still unresolved. This raises serious concerns about the security and misuse of RFID-based charging sessions.

Requesting consumer grievance support and an urgent resolution.

@zeoncharging @jagograhakj @ConsumerCom
#EVCharging #ConsumerRights #RFIDSecurity #ElectricVehicles #CustomerExperience

[SURESH KUMAR J @kbjsureshkumar]

@IndiGo6E
@MoCA_GoI
@DGCAIndia
@PMOIndia
PNR B9G74N cancelled without any intimation on Dec 4th 25' which caused significant disruption to my travel plans.

[SURESH KUMAR J @kbjsureshkumar]

@IndiGo6E @DGCAIndia @MoCA_GoI @PMOIndia @ConsumerRights @ConsumerRightX I am extremely frustrated with the continuous silence on my GOC / CAR compensation request. Despite sharing all required details multiple times, there is no progress or update.

Every interaction restarts from zero — support agents collect details and then disappear. This feels like deliberate delay and negligence.

If this is not resolved immediately, I will be forced to initiate legal proceedings to seek justice.
#PassengerRights #IndiGo #DGCA #ConsumerRights @airlinerights #AirlineAccountability

[SURESH KUMAR J @kbjsureshkumar]

@MoCA_GoI I am not receiving any update from the airlines which is very concerning.

[SURESH KUMAR J @kbjsureshkumar]

@IndiGo6E
PNR B9G74N cancelled without any intimation on Dec 4th 25' which caused significant disruption to my travel plans. No compensation and voucher is initiated for the same even after several follow-ups and also applied so long via Indigo Compensation website link.
#SCAM Indigo Support called and was offering Rs.4300 voucher instead of providing the compensation as per DGCA guidelines which is unacceptable given the financial loss and mental distress caused.
Request urgent resolution and accountability.
#IndiGo #DGCA #AirlineAccountability #PassengerRights
@DGCAIndia @MoCA_GoI

[SURESH KUMAR J @kbjsureshkumar]

@IndiGo6E I had confirmed that i have not received the voucher and also the CAR compensation. Still there is no update from your support team. I had thoroughly checked the mailbox, but no vouchers were sent to me. How many times should I need to follow up on the same. PNR: B9G74N. I had already submitted in website as well but no response. Case Number / Reference: 30844416, 30844682, 180401527829, 30844829, 30868239, 30870727, 30870544
@MoCA_GoI @PMOIndia @DGCAIndia

[SURESH KUMAR J @kbjsureshkumar]

@IndiGo6E @MoCA_GoI @DGCAIndia @PMOIndia PNR B9G74N cancelled without any intimation on Dec 4th 25' which caused significant disruption to my travel plans. Travel partner @agoda did not provide a full refund as well. No compensation and voucher is initiated for the same even after several follow-ups and also applied so long via Indigo Compensation website link.

@IndiGo6E I am unable to submit the CAR compensation via website for 1 adult. It is giving an error that PNR and Lastname is not correct but even though it is correct. Only 1 Adult and 1 Child is shown under this. 1 Adult is not found.

@IndiGo6E Gesture Of Care had been submitted but did not receive any response even though it is mentioned will get back in 24 to 48 hours but i am waiting for more than a week of time. Case Number: 30844416, 30844682, 180401527829

Kindly address all my issues.

@MoCA_GoI @DGCAIndia Kindly intervene on this matter.

[SURESH KUMAR J @kbjsureshkumar]

@IndiGo6E @MoCA_GoI @DGCAIndia Please find the email for reference which was sent on Jan 4th to Indigo [email protected]

[SURESH KUMAR J @kbjsureshkumar]

@IndiGo6E @IndiGo6E @MoCA_GoI @DGCAIndia I did submit this issue on Jan 5th, still it is not even looked into it. Even though the PNR and LastName is correct this seems to be some technical issue.

Kindly look into this issue and help me on this.

[SURESH KUMAR J @kbjsureshkumar]

@IndiGo6E Yes it is the same link which I am also referring to. But still I did not receive the vouchers even though the flight was cancelled by the Airline without any prior notice, had to go through lot of troubles on Dec 4th. PNR: B9G74N. Bangalore to Mumbai flight was cancelled. I checked thoroughly my mailbox did not receive any vouchers for the same. Above response is very vague not helping the customer responding it is shared with eligible passengers then why i am raising a concern here. @DGCAIndia @MoCA_GoI @PMOIndia . This kind of response is not at all acceptable for all the financial loss and mental illness inconvenience to me.

[SURESH KUMAR J @kbjsureshkumar]

Booked Hotel Arjunaa Rameshwaram through @goibibo from 27 to 29th Dec 25'. Hotel charged Rs.1000 extra during the checkout time without proper invoice or bill #fraud. They mentioned it is for extra bedding, but it was not provided.@PMOIndia @IncomeTaxIndia

[SURESH KUMAR J @kbjsureshkumar]

@agoda I have responded to the received email.

[SURESH KUMAR J @kbjsureshkumar]

My money is stuck, my time is wasted, and this entire experience has caused huge mental distress.

Kindly intervene @narendramodi @TransportMin @IndiGo6E @agoda @agodai

[SURESH KUMAR J @kbjsureshkumar]

@agoda I had already shared the Booking ID, I do not see any DM to me. Also the CS support is really iritating with a standard response of 3-6month they will take for refund process which is not acceptable. Kondly escalte the matter. @agoda @IndiGo6E
B9G74N
1956644053

[SURESH KUMAR J @kbjsureshkumar]

@agoda I did not receive any in the Agoda chat app

[SURESH KUMAR J @kbjsureshkumar]

@agodaindia @agoda @IndiGo6E Playing ping pong, Indigo mentioning the amount is refunded to Travel Agency but Agoda mentioning no response from Indigo.

Its a complete mental distress.

[SURESH KUMAR J @kbjsureshkumar]

@agodaindia @agoda @indi