KCS Tech Alerts

District technology alerts for the Kenton City School District

[KCS Tech Alerts @kcstechalerts]

Chromebook logins are failing. When anyone tries to sign in to a Chromebook, the login fails with a message “Whoops, something went wrong.” I’m currently researching the issue.

[KCS Tech Alerts @kcstechalerts]

Looks like the bits started flowing again this morning around 6am. Internet access in the district is restored.

[KCS Tech Alerts @kcstechalerts]

From WOCO:
WOCO's connection to the internet is down due to a fiber cut. We're running on our backup circuit due to the tornado damage. Both circuits are cut. No ETA

[KCS Tech Alerts @kcstechalerts]

Investigating internet access issues.

[KCS Tech Alerts @kcstechalerts]

WOCO wants me to restart our firewall. I'll be doing that at 3:30, affecting internet access for ~10 minutes while it restarts.

[KCS Tech Alerts @kcstechalerts]

I don't want to jinx it, but it appears we are back up!

I'll monitor the situation and let you know what I hear from WOCO.

[KCS Tech Alerts @kcstechalerts]

Update from WOCO:
We hope to have our systems back online by 8:30. We are working with a technical support to fix the issue. Thanks for your patience.

[KCS Tech Alerts @kcstechalerts]

Internet access in the district is currently not functional. I emailed WOCO and am waiting for a response. Since WOCO's website is also down, this could mean all of the districts with WOCO are having issues. Happy Monday!

https://t.co/BQr75N4COM for updates.

[KCS Tech Alerts @kcstechalerts]

We are back online!

[KCS Tech Alerts @kcstechalerts]

From WOCO: WOCO's connection to the internet is currently down. We are working to resolve this issue, and will let you know once we have more information.

[KCS Tech Alerts @kcstechalerts]

There is a problem with internet access this morning with WOCO. I'm waiting on the details, but it currently appears that there is no internet currently at school. I will pass along information as I get it.

[KCS Tech Alerts @kcstechalerts]

We’re investigating internet issues at OL, the bus garages, and KMS this morning.

[KCS Tech Alerts @kcstechalerts]

Internet is back!

[KCS Tech Alerts @kcstechalerts]

I’m working with WOCO to find the issue. No ETA on a fix yet.

[KCS Tech Alerts @kcstechalerts]

Currently Investigating a district wide network issue.

[KCS Tech Alerts @kcstechalerts]

Phones are now working correctly.

[KCS Tech Alerts @kcstechalerts]

The phone system is having issues with one way audio on calls (they can hear you, but you can't hear them). I have a help desk in with Perry Protech.

[KCS Tech Alerts @kcstechalerts]

Google is flagging searches and making users complete a captcha to prove they are not a robot. It should clear up shortly.

[KCS Tech Alerts @kcstechalerts]

WOCO has announced that the ProgressBook Suite slowness issue is resolved.

[KCS Tech Alerts @kcstechalerts]

WOCO is experiencing slow down issues in the ProgressBook Suite. They are investigating the issue.