"why didn't Jax get punished for her actions??" She basically died in fear and alone.
"Why are they trying to make me feel bad for her." They aren't? It's a character study. Jax's inner self says "I did this to myself."
And stuff like this is why I cannot stand all those tweets of "How dare Gooseworx make Jax sympathetic!!!!" Guess what chucklefucks, real life people can experience PTSD or trauma in a way that does make them lash out and hurt people....
Jax is a cautionary tale for a reason....