kdmgunder

Go Rangers!

[kdmgunder @kdmgunder]

@SouthwestAir Please tell us the correct time to check our bag we’ve been carrying around for 14 hours. We’ve been told 2 different times. Still having to wait another 20 minutes. Remember you cancelled 2 flights creating this issue for us

[kdmgunder @kdmgunder]

@ABQSunport @HudsonBooks Sorry, but there were still at least 2-3 flights to depart after 8 pm. So not sure the closing times related to last night’s flights. Vending machines don’t require staffing 24 hrs/day. Isn’t this the 21st century? Time for the airport to catch up

[kdmgunder @kdmgunder]

@ABQSunport Hey, very disappointed in your airport. Will avoid this one in future at all costs. Seats are terrible and very outdated. No food or drink available after 7 or 8 pm. No customer service here. No considerations for cancellations

[kdmgunder @kdmgunder]

@ABQSunport @HudsonBooks But they made us leave the area and we couldn’t get back thru security to get to the one open store. Not acceptable with so many cancellations. No concern for travelers. Never saw any police or security all night either.

[kdmgunder @kdmgunder]

@SouthwestAir Hey why all the flight cancellations and delays? Not accepting weather as the sole reason. Cancelling 2 flights in 12 hours, really? Still trying to find customer service and recovery from SWA

[kdmgunder @kdmgunder]

@ABQSunport @SouthwestAir Why all the flight cancellations? Where is the customer service? not at this airport or with SWA! Terrible experiences. Nobody cares about customers and the added costs or burden you create!

[kdmgunder @kdmgunder]

@ABQSunport No night security at this “airport?” Been here for hours and haven’t seen any security but announcement keeps referring to police.

[kdmgunder @kdmgunder]

@SouthwestAir Reminders are great, but timely flights and not canceling flights are more important. As I sit in an airport after 2 canceled flights without communication from SWA except a text??? No new flight

[kdmgunder @kdmgunder]

@SouthwestAir @AmbitousNegus I agree. SWA doesn’t seem to care about customers. So many cancellations and not being honest on the real reason. Shouldn’t sell tickets if SWA can’t provide the flights. Stop making excuses please. Where’s the service recovery?

[kdmgunder @kdmgunder]

@SouthwestAir So disappointed. Flight cancelled from Albuquerque to Dallas Love due to “weather.” But my family and friends arrived there on SWA on other flights at approx same time we were supposed to get there. Really? Bad weather? Doesn’t sound right to me?

[kdmgunder @kdmgunder]

So disappointed in this airport. Flight cancelled. Terrible chairs. Can’t get a drink or food. Are you kidding me??? No vending machines at least???

[kdmgunder @kdmgunder]

@ABQSunport

[kdmgunder @kdmgunder]

@ABQSunport Is this an airport? All the places close between 7 & 8 that serve food and drink. So after you wait in line at customer service for 3 hours to deal with a cancelled flight, you can’t get anything to eat or drink. Will definitely avoid this airport!

[kdmgunder @kdmgunder]

@ABQSunport Is this really an airport in the 21st century? These seats look like they’re from a doctor’s office or ER from the 1950s. Cracked vinyl probably full of germs. Very uncomfortable esp if you’re stuck due to cancelled flights. I hear cancellations are common here.

[kdmgunder @kdmgunder]

@tim_rangerfan19 Or Rougie with a mean right punch!

[kdmgunder @kdmgunder]

It's a great day at the ballpark watching my boys. Go Rangers!

[kdmgunder @kdmgunder]

@tim_rangerfan19 I'm with you! He couldn't cut it as a real player.

[kdmgunder @kdmgunder]

@kamis212 No need for dvr when you're home. Daughter should know when not to call.