International calling & top up service that helps expats worldwide stay in touch or support their families or friends back home. Low rates & high quality.
@zaxdad123 Hello Zaxdad! Yes, your son should be able to call from Japan to US through our local access number in Japan or either through our Application (internet connection required).
@bklynsky Hi Jerry. If you will use your data Internet connection your mobile service provider will charge roaming rates, if the Wifi connection is used, then there will be no extra charge.
@JJAgojah Hi Jay. Please contact our Customer Service by email or a phone call, or provide us your email and PIN number through a private message. This is sensitive information that we will not be able to share here. We appreciate your understanding.
@JJAgojah Hello Jay! We can definitely check this for you. To do this, please reply to the private message that we sent you. You can also contact our Support Team directly; they are available 24/7!
@cindysanzc Hi Cindy! That really is weird and we'd like to look into it. Could you please provide an order number from your account so that we can check? Thank you.
@MBonagiri Hello. Yes, the service is accessible from more than one device at the same time as long as it does not exceed residential usage conditions. For now we don't have any promos available, but you can subscribe to our newsletter and sometimes check our website for more offers.
@TheSimArchitect Hello. Kindly try to make sure the app is updated on your device. You could also try to switch from your Wifi connection to Data and see if the result is the same. Let us know if you need our help.
@thebluehue_ Hi Varun! Our advice is to try to reinstall the app. If the issue persists, please make sure to double check the internet connection you are using.
@lopvaland Hello! We tested the access numbers, they are all working correctly. Our advice is to try checking your calling service with your local provider. We're here if you further need our help.
@Ily426 Hi Maria! Is the same message coming up for both Internet connections? Quick suggestion, please make sure your device software is updated before we continue with any other troubleshooting steps. Thank you.
@j2burles Hi JB! Yes, you can use the app wherever you are as long as you have a strong Internet connection available. Unfortunately no, we do not have Korean speaking agents, but we can always assist you in English.