Keith101

Just making my way through this crazy world :)

[Keith101 @Keith10114]

@HalifaxBank continual error with banking app , haven't been able to log in for the last 5 days , when.will this be fixed ?

[Keith101 @Keith10114]

@UPS_UK Package did not arrive when scheduled , no notification sent .Called up and very poor service received today from customer services , couldnt tell me where my parcel was or when I would get it , disappointing UPS !!!

[Keith101 @Keith10114]

@BritishGasHelp Please DM me and I will respond directly to you

[Keith101 @Keith10114]

@BritishGasHelp your homecare policy is a disgrace . Customer service rep lied to my daughter that an engineer was coming out tonight as she has no heating or hotwater and has a young child in the house .

[Keith101 @Keith10114]

@McDonaldsUK Mcdonalds linwood - utter shambles . Everyone waiting for food , no one in control . Wasting your time if you want fast food from this place 😒

[Keith101 @Keith10114]

@CurrysServices I thought I was responding back to you directly 😒

[Keith101 @Keith10114]

@CurrysServices terrible customer service !! Have a tv in for repair , missed the 7 day turn around promise ,they say awaiting parts but cannot tell me when the parts will be in , apparently I just have to wait , shocking service !!! Very disappointing currys

[Keith101 @Keith10114]

@CurrysServices I have done this but I get the following reply

Sorry, I could not understand that message.

Your query has now been passed to an agent who will respond to you as soon as possible. We are experiencing higher than usual volumes which may lead to a delay in our response to you ??

[Keith101 @Keith10114]

@CurrysServices Can you send a link for me to DM you directly ?

[Keith101 @Keith10114]

@vaxsupport I eventually got through after 35 mins waiting , what's going on with customer support ?

[Keith101 @Keith10114]

@vaxsupport struggling to get through to customer support on the phone with a product issue , waited 30 mins the other day then gave up :( trying again at the moment and still waiting .

[Keith101 @Keith10114]

@NHSBSA_OHS Still waiting for GHIC cards applied for on 1st June alnd getting close to travel time ...... if your dealing with evidence from yesterday , why is it taking so long to post out ones that have allegedly been dealt with from weeks ago ? 🤔

[Keith101 @Keith10114]

@NHSBSA_OHS hi , I applied for my families GHIC cards which were successful on the 1st June, we have not received our cards yet and we travel early July, can you help ?

[Keith101 @Keith10114]

@TNTUKCare waiting on my passport to get delivered , your website is broken and cannot find out the latest status, please get in touch to resolve . Crazy how such a poor service is given for important documents

[Keith101 @Keith10114]

@stixy @MoneySavingExp What happens if you have paid your holiday but not been and then there is an fco ban , will you lose your money ?

[Keith101 @Keith10114]

@Pieterv24 @GoPro Think you got lucky with these clowns

[Keith101 @Keith10114]

@jake7snake @Pieterv24 @GoPro Me neither , all I keep getting is give it 24/48hrs ... I have never seen such bad customer service .... I am escalating it every day , torturing the customer call reps on the phone has become tedious . I gave them till Monday and if not fixed , they can cancel

[Keith101 @Keith10114]

@BritishGasHelp just waited 35 mins to be connected to an advisor and the min i got through she cut the line off , terrible service . Just switched to you but thinking on cancelling , poor customer service