British Gas Help

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[British Gas Help @BritishGasHelp]

@BritishGashp2 @JulieCharlton19 @BritishGas Hi Julie, please do not reply to other help desk/claims team/ claims crew/customer support or similar accounts as they are scam accounts. Thank you :-) ^Lee

[British Gas Help @BritishGasHelp]

@amandaLG15 To send a Private Message on X, Click the New message icon at the top of your message history and enter our name. You can only send a PM to who you follow or if your setting as set to open Private message from anyone, so you might need to follow us or check your settings first.

[British Gas Help @BritishGasHelp]

@Stevearsenal2k Hi Steve, available tariffs can differ for each area, but we do usually have EV tariffs available in most. If you need any help, please send through a Private message with your full name, full address and either an email or contact number used on the account. Thanks, Anthony.

[British Gas Help @BritishGasHelp]

@MorganMF9867 @debbiejaneyoung @unitedutilities @bt_uk @BritishGas Hi Mark, that's not good to see, if you need any help, please send through a Private message with the full name on the account, the full address and either an email or contact number used on the account. Thanks, Anthony

[British Gas Help @BritishGasHelp]

@debbiejaneyoung @unitedutilities @bt_uk @BritishGas Hi Debbie, I'm so sorry for your loss. If you need any help, please send through a Private message with the full name on the account, the full address and either an email or contact number used on the account. Thanks, Anthony

[British Gas Help @BritishGasHelp]

@Crocidolite11 @dmkcoggin Hi, could I ask for you to DM ourselves as I cannot see any private message from your profile. Once received we will assist you further. Thank you

[British Gas Help @BritishGasHelp]

@amandaLG15 Hi Amanda, if you'd like us to take a look, you'll need to send us a direct message (DM) with the details as requested. Thanks, Steve
https://t.co/dlgcd3TRmR

[British Gas Help @BritishGasHelp]

@Himynameiskiff Hi Kiff, we should take a look at this for you, thankfully there are means we can remotely restore this but just so we can check please can you DM us your full address and email, we'll be online to help till 8pm! ^James

[British Gas Help @BritishGasHelp]

@amandaLG15 Hi Amanda, your message has come through to Ash on the Social Media Team at British Gas.

Could you please send us a DM with your full name and address so we can take a look at your account and investigate what's happening with the billing?

Thanks.

[British Gas Help @BritishGasHelp]

@JulieCharlton19 @BritishGas Thanks Julie, we will reply as soon as possible.

[British Gas Help @BritishGasHelp]

@amandaLG15 Hi Amanda, please can you pop over a DM with your daughters full name, address and email so we can take a look. Thanks, Steve
https://t.co/dlgcd3TRmR

[British Gas Help @BritishGasHelp]

@j_carswell @DangerouslyMJJ @Tesco @BritishGas Hi John, we're sorry to hear this, especially given the circumstances you've described. We understand how upsetting debt collection contact can be when you believe no debt is owed. Please DM us your details and we'll look into this for you. Thank you- Faatimah💙

[British Gas Help @BritishGasHelp]

@j_carswell @DangerouslyMJJ @Tesco @BritishGas We're catching strays over here John! If there's anything we can do to help you please do drop us a DM with your account info and your query. Every little helps, and we like to help too. ^James
https://t.co/dlgcd3TRmR

[British Gas Help @BritishGasHelp]

@Crocidolite11 @dmkcoggin Can I ask when this was? We no longer do this.

[British Gas Help @BritishGasHelp]

@dcad2010 Hi David 👋

Sorry to hear this. We understand how frustrating it is when you need support and can't get through to an advisor.

Please send us a DM with your details and we'll look into this for you. 💙

Thanks,
Sukhi | HomeCare Team 🏠

[British Gas Help @BritishGasHelp]

@Goose12349 @BritishGas Hi 👋

Sorry to hear this. We understand how frustrating it is to have your annual service cancelled at short notice and then be offered an appointment months later.

Please DM us your details and we'll take a look into this for you. 💙

Thanks,
Sukhi | HomeCare Team 🏠💙

[British Gas Help @BritishGasHelp]

@Crocidolite11 @dmkcoggin 2/2 Just wanted to let you know, we do not take into account previous breakdowns when renewals are calculated. Only make, model, parts, discounts and age of appliance. If you need more help, please DM me your full name, full address, postcode and telephone number. Thank you, Lee

[British Gas Help @BritishGasHelp]

@Crocidolite11 @dmkcoggin Hi there👋, I’m disappointed to hear this, it sounds like we’ve let you down, this is far from the level of service we aim to provide 1/2