Kellie Fitzgerald

[Kellie Fitzgerald @kelfitzauthor]

https://t.co/X0d9rg92s1 OK why are you guys pulling credit reports randomly?

[Kellie Fitzgerald @kelfitzauthor]

@AskCapitalOne apparently your system is down? First CSR put me on hold for 14 minutes to check it out. Not cool. Fix it.

[Kellie Fitzgerald @kelfitzauthor]

https://t.co/NHLi5l3ZjU Laehli & the Elephants cartoon trailer. #Laehli #DeafKidsMatter #BeKind

[Kellie Fitzgerald @kelfitzauthor]

https://t.co/EaJlEn4fkP #Laehli #deafkidsarejustkids #IbbiLanePress

[Kellie Fitzgerald @kelfitzauthor]

https://t.co/8lhqlFEO3W #privateracetrack #priceReduced 78 acres $45k

[Kellie Fitzgerald @kelfitzauthor]

@DIRECTV I scheduled service then found out I must leave for an extended time so I called back to cancel. Your lack of customer service agent argued with me so aggressively I will not be using your service when I return. Fire her.

[Kellie Fitzgerald @kelfitzauthor]

@Ally What happened to your customer service? I tried to get help, got disconnected, figured it out myself and now my account is being reviewed?

[Kellie Fitzgerald @kelfitzauthor]

@CreditOneBank there and hundreds of people talking about issues with your website and phones. You might want to do something.

[Kellie Fitzgerald @kelfitzauthor]

@CreditOneBank make an announcement that your site and phones are down. Were you hacked? Why is nothing working?

[Kellie Fitzgerald @kelfitzauthor]

@CreditOneBank what up with your website AND phones being down?

[Kellie Fitzgerald @kelfitzauthor]

Seeking Investors | Feature Film | Venture Capital by Rodney Gray on Sunday, October 14. https://t.co/ciwMADh8xQ via @

[Kellie Fitzgerald @kelfitzauthor]

@Lowes Every other company I've done business with sends out invoices or statements weeks after the credit line is open, but not Lowe's it was FIVE DAYS later when I received the bill. Not the credit card or items ordered...THE BILL.

[Kellie Fitzgerald @kelfitzauthor]

@Lowes Still waiting for a response. Definitely not a great customer service or consumer-oriented business you are running.

[Kellie Fitzgerald @kelfitzauthor]

@Lowes What if the tiles finally arrive and are damaged and have to be returned? I've already received a bill for them and interest is accruing based on date I ordered. Will I receive every penny in credit back?

[Kellie Fitzgerald @kelfitzauthor]

@Lowes Neither does your credit company. I still have not received items ordered nor the actual credit card but I have received a bill. That is not right. Not a good way to do business. Makes people angry.

[Kellie Fitzgerald @kelfitzauthor]

They were not helpful and believe a five day statement period is normal. No, it is not. I can't even pay the e-statement because I have not yet received the card. Very bad experience. I will not shop at Lowe's again. It's just pass the buck there.

[Lowe's @Lowes]

@kelfitzauthor 1/ Kellie, we apologize greatly for any inconvenience this has caused. An associate with the Lowe's Credit Center will be able to answer any questions you may have regarding your Lowe's Credit Account. The number to call is 1-800-444-1408.

[Kellie Fitzgerald @kelfitzauthor]

@Lowes Nope they were very unhelpful. Lowe's apparently does not care if people shop at Lowe's or not. I will not continue.

[Kellie Fitzgerald @kelfitzauthor]

@Lowes Without an actual credit card there is no method of paying an e-statement.

[Kellie Fitzgerald @kelfitzauthor]

@Lowes 25 minutes later to learn you do not care about your customers at all. "It's the terms and conditions of the credit card to charge interest from date of purchase not when items are received or even if the actual credit card has been received."

[Kellie Fitzgerald @kelfitzauthor]

@Lowes Now your credit department has no answers? Wow. This is really unacceptable.