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@SouthwestAir broke legitimately 6 of my friends and I's bags on the flight we took today and then were pretty unhelpful fixing the issue. Pretty annoyed by this day and def booking united next time
@SouthwestAir We tried asking for monetary value instead, or another way of getting this done quicker, and the person just kept saying the same thing and not answering questions :(
@SouthwestAir Hi, yes we did and we were given replacement bag vouchers which would be helpful- however we will be travelling for work for the next 6 months to a new city every week, so wont be in 1 place long enough to get new bag so need to go out and buy replacement bags to use in 4 days