@virginmedia why am I being chased for a disconnection fee! The broadband was lagging so I cancelled 2 days out of contract but your advisor told me I wouldn’t be charged. This is now affecting my credit report, please can you help resolve this asap!
@virginmedia I have been contacting you since March. I have had to take the case to the Ombudsman but without the telephone evidence I can’t take it any further. Reaching out to you, I am hoping will help resolve this matter as my credit report is now negatively affected.
@virginmedia I transferred to VM broadband as a long time customer of @O2 (over 20 years) but the service just wanted up to standard. I requested a recording of the call as evidence but only part of the call has been recorded.
@GavinWilliamson This is brilliant Gavin but where is the support for for mature students with children. I find myself educating my 3 children at home whilst studying for a degree. There is no support for available whilst schools are closed.
@ianhamilton_@Theresa_XRP@cookp0@acadz_@easyJet They may be more accurate but test centres cannot guarantee the results before your flight. Antigens can. If they are accurate enough for government and health agencies to use I’m not sure why #easyjet can’t allow their customers to use them. Too many trips have been missed.
@acadz_@Theresa_XRP@easyJet The advantage of an #antigen is that the results are delivered within minutes. I have heard horror stories of #PCR tests going missing and results not given to customers in time for flights. The cost isn’t that much different but in Surrey they are about £80 compared to £125+
@easyJet@JohanLundgren66 this is very confusing for your customers. Other airline operators are accepting the #antigen . The #CanaryIslands have stated they accept travellers with a negative test. For the everyday hardworking customer it is easier and cheaper for us to get.