@KenyaPower_Care ref. No. 15991041 has still not been sorted…we are in darkness and yet this was an outage that was reported in the afternoon. Kindly assist.
@KenyaPower@KenyaPower_Care Now use the same energy to return the one you took in Mutonya, near Kiratina Primary. RUJWASCO needs it to pump borehole water to residents’ homes.
@KenyaPower@KPFoundation__ Are the transformers harvested in Mutonya, near Kiratina Primary, part of that maintenance? One is used to pump water to residents of the area, yet you still chose to take it.
@KenyaPower_Care Kindly assist with reference no. 14554742 This is the second time our transformer is malfunctioning and we need a long lasting solution. Power is out and the transformer is leaking oil after emitting a fiery spark - which is very worrying.
@KenyaPower_Care Incident report no. 14516083 was logged on Wednesday and yet we still don’t have power. Can this issue be resolved please? I was promised it would be by end of day today…is that still the case?
@KenyaPower_Care I was told yesterday by one of your team members that incident report reference number 14516083 would be attended to today, or at least I would get an update on the situation. We are fast approaching 48hrs without power. Your help will be greatly appreciated.
@KenyaPower_Care Good afternoon, any update on this incident? It’s fast approaching 48hrs without power and we have children in the house…kindly send your technical team to attend to it
@KenyaPower_Care I reported a power incident yesterday and upto now, I haven't received a response. The ref. No. is 12571973 What does it take to get your attention?
@KenyaPower_Care Kindly fix power supply in our area acc. No. 37181887805 lights are flickering and we've disconnected all electronics for fear of damage.