Ken Nolan

Retired. Former Chairman of Springhill Care Group 1983-2019. Chairman of Lancashire Care Association 2002-2019. School Governor 2002 to date.

[Ken Nolan @kennolan_]

@Ryanair This is beyond frustrating! Spent 3 days struggling with your broken payment system, waited in a 120+ queue for customer service, and now your complaint portal is broken too? How am I supposed to file a complaint when NOTHING WORKS? #CustomerServiceFail

[Ken Nolan @kennolan_]

@AvantiWestCoast please please will you request your board considers investing in radically improved WIFI? If certain airlines and cruise ships can now do it surely a rail service can? Passengers could be a lot more productive which would enhance the value and experience!

[Ken Nolan @kennolan_]

Join @AlzSocCampaigns urging @Jeremy_Hunt to prioritise a robust, 10-year plan for adult social care in the Spring Budget. Quality care is a lifeline for the 900,000 people living with dementia today that can't be ignored https://t.co/6mzulyrAq9

[Ken Nolan @kennolan_]

@AvantiWestCoast Very sorry for the persons involved. Despite the inevitable delay to our 13.01 hrs from Preston to London today, I would like to praise our train manager for his exceptionally good regular communications keeping all passengers informed and updated throughout the whole journey. 👏🏼

[Ken Nolan @kennolan_]

@CrossCountryUK Tried that, completed the form etc, but…

[Ken Nolan @kennolan_]

@CrossCountryUK feeling ripped off on the 10.25am from Piccadilly, Manchester to Southampton today. In so called ‘1st class’ I & fellow passengers shocked at the shabby standards. Toilets are filthy, no food service, (only snacks eg biscuits crisps) unacceptable for a 4.5hr trip!

[Manchester Airport @manairport]

@kennolan_ Hi Ken, our sincere apologies for this unacceptable experience. We'll notify the relevant team immediately. Thank you.

[Nicole Wootton-Cane @nicole_wc]

@kennolan_ @manairport Hi Ken, hope you're well. I'm a reporter at the Manchester Evening News, would you be able to follow me back so I can DM you about this?

[Ken Nolan @kennolan_]

@manairport and here’s the photo my wife took inside the ladies toilets in T1 arrivals hall, which as can be seen, were also in a disgusting state:

[Ken Nolan @kennolan_]

@manairport Manchester Airport T1 Arrivals 18.30hrs. Shocked to arrive at such a filthy and unsanitary mess! The attached video clip and photo speak for themselves. Surely there should not be any excuse?

[Ken Nolan @kennolan_]

@SophyRidgeSky Sorry to see you leave Sophie, I’ve always thoroughly enjoyed your show every Sunday morning! Very best wishes with your new weeknight politics show! 👏🏼👏🏼👏🏼

[Ken Nolan @kennolan_]

@AvantiWestCoast Thanks Miles

[Ken Nolan @kennolan_]

@AvantiWestCoast can you advise why the hourly shorter journey time (2hr 9mins) trains from London Euston to Preston next Monday 24th April are not showing as available and when we can expect they will be released please?

[Ken Nolan @kennolan_]

@redvoicenews @TheChiefNerd 😂😂😂👍🏼

[Ken Nolan @kennolan_]

Help! @MichelobULTRAuk can you help advise where can I buy Michelob Ultra in the UK please? None of the previous stockists have any 😞

[Ken Nolan @kennolan_]

Save Steve Wright in the Afternoon-make Radio 2 reverse their decision. - Sign the Petition! https://t.co/XcsiSxOkq9 via @UKChange

[Ken Nolan @kennolan_]

@TicketmasterUK most disappointing lack of engagement from you to my perfectly reasonable and legitimate requests for customer support to resolve a problem with your IT system for uploading ID documents. This is my 3rd day requesting and waiting for a response - to no avail.🤷‍♂️

[Ken Nolan @kennolan_]

@TicketmasterCS This will now be my third day asking you for help and still no response from you either @TicketmasterUK or @TicketmasterCS why not?

[Ken Nolan @kennolan_]

@TicketmasterCS 38-30085/UK4

[Ken Nolan @kennolan_]

@TicketmasterCS 2 days now and still no effective response to my requests for assistance to resolve my ongoing issue with @TicketmasterUK What kind of customer service is this?