Kerrie

[Kerrie @kerrieJB]

@Hermesparcels you have claimed to deliver my @ASOS @ASOS_HeretoHelp parcel today - with a signature that is not mine! I cannot believe this of a company like yours. @ASOS_HeretoHelp i need your help please can’t call anyone and very out of pocket!!

[Kerrie @kerrieJB]

@ASOS the courier you use @Hermesparcels is useless! Whilst trying to get my parcel for a week they are now claiming to have delivered with a signature that is NOT mine! I can prove as accepted another parcel from them 1 min before with my REAL signature! Help!! @ASOS_HeretoHelp

[Kerrie @kerrieJB]

#hermes - furious at your inadequacy....I pay ASOS your valued customer for next day delivery and you have had my parcel for a week and neither of you will contact me to tell me what is going on @ASOS (2 emails and a live chat) @Hermesparcels (no way to contact) - disgraceful

[Kerrie @kerrieJB]

@CalMac_Updates How about the Lochranza ferry?

[Kerrie @kerrieJB]

@flybe Thanks Phoebe, the issue is more the lack of info and sending multiple passengers around the airport on a wild goose chase twice. If we had been delayed in lounge for a tech issue I wouldn’t mind!

[Kerrie @kerrieJB]

@flybe just the worst customer service tonight....announcing two gates at Birmingham airport for Edi flight, then updating to delayed no info to 8pm? 😡

[Kerrie @kerrieJB]

@flybe *boiling

[Kerrie @kerrieJB]

@flybe Hi it’s BE852....lots of very unhappy customers mostly due to being stuck waiting in a booking stairwell!

[Kerrie @kerrieJB]

@ELCouncil you should be ashamed of the state of the bins at Levenhall links...two weeks since we were last here and bin still full 🤢

[Kerrie @kerrieJB]

@EDI_Airport @British_Airways Thanks yes we were finally got thru and thx to efficient security team at gate in a matter of minutes. Less said about BA service the better

[Kerrie @kerrieJB]

@EDI_Airport #letshopesecurityisntbusy

[Kerrie @kerrieJB]

@EDI_Airport Been here for 30 mins and haven't even been able to drop my bag...getting close to missing this flight and then my onward connections!

[Kerrie @kerrieJB]

@EDI_Airport Yes sort out the disaster at the @British_Airways desk right now

[Kerrie @kerrieJB]

@EDI_Airport, what the heck is going on this morning? Worst bag drop queues ever @British_Airways - another example of awful service

[Kerrie @kerrieJB]

@jamesjanion Huh???? Have we missed something?

[Kerrie @kerrieJB]

@British_Airways..could not be more sad.. chance to stand out & you choose blend in #lesslegroomequalslesspremium #nofoodequalseasyjet

[Kerrie @kerrieJB]

@Lanternskeep just had THE best cocktails, and amazing service from Brodie, huge thanks, great night x

[sara cox💙 @sarajcox]

Let's get this boy back! Have you seen Rosco? Elderly owner completely devastated.

[David Walliams HQ @davidwalliams]

When I was young I saw the bloodshed in the world & thought I must be missing something. Now I am older I realise no, the world is mad.