Keshav Gupta

Building @letsblinkit

[Deepinder Goyal @deepigoyal]

The Temple team has made a breakthrough.

We have discovered (literally discovered) a biomarker, only readable on the temple region, and nowhere else, that measures the real-time cost of you being alive.

We are calling it Entropy™.

It's a live number on Temple's home screen, updating every second, on an index from 1 to 250.

1 is the deepest rest we've ever recorded. We've only seen fit, experienced meditators touch it, for fleeting moments deep in practice. 250 is the highest we've seen in elite athletes at the peak of their output and flow.

Everything moves Entropy. Sleep, stress, a sprint, coffee, a meal, a cold plunge, meditation, strength training... everything moves your metabolism, your cost of being alive. And Entropy tracks it, live.

Heart Rate doesn’t come even close to this level of precision in calculating the cost of being alive. We benchmarked Entropy and Heart Rate against a standard metabolic cart (calorimeter). Over a hundred cardio sessions, Entropy tracked the calorimeter's curve at r=0.93 and p <0.001. Heart Rate managed a meagre r=0.55.

Here's why Entropy should matter to you –

Your Entropy Maxima is the highest your body can reach when you push it hard. A high peak is the signature of a capable body, one that can rise to meet effort and recover from it. As we age, that ceiling naturally falls, so this is the number to push upwards.

Your Entropy Minima is the lowest your body settles to at rest. Across the animal world, a lower cost of being alive at rest tends to go with a longer life. Your Entropy Minima is the number to bring down, every single day.

Living with Entropy is magical. 
It teaches you so much about yourself, that no other metric ever has. We are looking forward to you trying out Temple. But not before it’s perfect.

Apply for early access at https://t.co/XxGR9Hpq58

Follow @temple for updates.

[Deepinder Goyal @deepigoyal]

Hello everyone, here are the highlights from Eternal's last quarter –

- Eternal’s Q4FY26 Consolidated Adjusted Revenue grew 64% YoY (like-for-like) to 17,680 crore
- B2C NOV grew 54% YoY (4% QoQ) to INR 26,880 crore
- Consolidated Adjusted EBITDA increased 160% YoY to INR 429 crore while increasing 18% QoQ (vs INR 364 crore in Q3FY26)
- Blinkit NOV growth remains strong at 95.4% YoY (8.2% QoQ)
- Food Delivery NOV growth at 18.8% YoY (-0.9% QoQ) - continues to improve for the third quarter in a row, inching closer to our long-term expectation of 20%+ YoY
- Going-out NOV grew 42% YoY for the full year FY26
- Hyperpure’s overall Adjusted EBITDA margin improving to 0.5% resulting in absolute Adjusted EBITDA profit of INR 5 crore
- 109 million Indians completed transactions worth over $10 billion through Blinkit, District, and Zomato in FY26
- Delivery Partner Welfare: ~₹200 crore in government benefits unlocked in FY26; expanding to 1 lakh gig & contract workers by FY27
- Greening India: 1M saplings distributed to 3,000 farmers across 6 states; 600K+ planted over ~5,000 acres (free of cost)
- EV Adoption: EV delivery partners grew from 52K (Mar 2025) to 100K+ (Mar 2026)
- Plastic Waste: 15,000 MT recycled in FY26; 60,000+ MT recycled since inception (100% plastic neutral initiative)
- Feeding India: 1.4 lakh+ children fed daily across 2,300+ centres in 150+ cities

That’s all for now. To our customers, delivery partners, business partners, policymakers, and team members: your support is what moves us forward.

If there’s anything we can do better, we are always listening. Please feel free to share any questions or feedback at [email protected]

Full report here – https://t.co/r88GCLeggt

[Albinder Dhindsa @albinder]

I wrote Buildit so that anyone looking to build in India knows about the challenges and perhaps that will encourage more people to not be afraid and start up. India needs more builders.

[Deepinder Goyal @deepigoyal]

A book about Blinkit, now on Blinkit.

I have no idea how @albinder finds time for writing books alongside all that he has to do, but this is an excellent read about the challenges of starting up, building, breaking, and rebuilding for retail in India.

A few hundred signed copies available on Blinkit.

[Deepinder Goyal @deepigoyal]

Heart Rate is just one of the simpler things. Temple sees more.

Follow @temple for more updates.

[Deepinder Goyal @deepigoyal]

We just completed a successful flight for our tech demonstrator, Lat One v0.2.

Lat Aerospace is building ultra-short takeoff and landing aircraft using blown wing technology. Think fixed-wing performance with near-helicopter access.

A couple of months ago, v0.1 achieved uSTOL but crashed shortly after. That was expected. v0.2 was about completing the full mission, and it did. The blown wing concept worked in reality. Closed-loop control got validated. We'd predicted a cruise speed of 30-32 m/s and cruised comfortably at 33. No thermal issues despite a burning afternoon. The quick-detach wings held through aggressive turns. Was in the air for over 6 minutes. Smooth touchdown, and ready to fly again.

But the thing that makes me the happiest isn't any of that. It's that our CFD studies, aerodynamic models, SIL simulations, and flight logs all match, almost perfectly. That's what real engineering looks like. I am so proud of our team.

A long way to go, and we are getting there.

@lataerospace @surobhidas

[Albinder Dhindsa @albinder]

Today we’re launching Blinkit inside the Mumbai Airport!

Specifically Terminal 2 (Domestic departures) of Chhatrapati Shivaji Maharaj International Airport.

Through our partnership with Adani Airports, travellers can now order from a selection of 2500+ products like phone chargers, books, gifts and more on the Blinkit app. Orders will be delivered within the terminal by our dedicated team of walkers.

This is the first airport in the world to have a service of this kind and we're excited to deliver all the last-minute needs of our customers.

P.S - update your Blinkit app to the latest version to order.

@Adani_One | @AdaniDigital | @CSMIA_Official

[Albinder Dhindsa @albinder]

A year ago on this day, we started the Blinkit Ambulance service in Gurugram with a simple intent - to see if we could make emergency medical help reach people faster, when every minute counts.

It was uncomfortable territory. Emergency care is complex, sometimes outcomes are unforgiving, and there’s very little margin for error. And training people to make the right calls under pressure is a long, deliberate process.

Over the last year, this is what that effort has grown into:
• Our ambulance team has handled 4,200+ cases out of which 1,810 were time sensitive medical emergencies
• We now operate 25 ambulances across most of Gurugram & Manesar, and some parts of Delhi (Lajpat Nagar, Malviya Nagar, Patel Nagar, Dwarka, Greater Kailash)
• Our ambulances reached the patients within 10 minutes, 87% of the time
• We have trained and deployed 70 paramedics from the Blinkit Academy in our ambulances

All of this without charging any money from the families that needed this service.

But the work behind these numbers matters more than the numbers themselves.

We learned that we would have to invest massively in training paramedics. It requires infrastructure, investment, and constant review, especially when decisions need to be made in seconds, often with incomplete information.

We also learned that expanding responsibly sometimes means saying no - to moving too fast and to launching areas or cities before systems are ready.
We’re still early in this journey. We’ll keep expanding carefully, investing deeply in training, and work towards building a world class ambulance service.

Grateful to the teams on the ground who carry this responsibility every day 💛

[Deepinder Goyal @deepigoyal]

Delivery partners are not overworked on our platforms. (2/5)

In 2025, the average delivery partner on Zomato worked 38 days in the year and 7 hours per working day, reflecting true gig style participation rather than fixed schedules. Only 2.3% of partners worked more than 250 days in the year. Demanding full-time employee benefits like PF, or guaranteed salaries for gig roles doesn’t align with what the model is built for.

Delivery partners are not assigned shifts or geographies. They determine when to log in and log out, and their area of work in a specific city. Partners also have the freedom to add or remove a desired work area based on their preferences. Once a partner opts into a gig, the only expectation is availability for the duration of that gig; beyond this, there are no participation requirements.

This shows that gig work is a reliable source of secondary income for delivery partners which is available to them all 365 days of the year. It is used as a flexible, stop-gap earning option, not a long-term lock-in.

Flexibility isn't incidental to the gig model, it is the whole point.

[Deepinder Goyal @deepigoyal]

Beyond insurance, we’ve added other forms of support where gaps are most visible. (5/5)

1. Period rest days of 2 days per month for women delivery partner
2. Support in filing income tax returns (95,000 delivery partners leveraged this)
3. Access to a gig-variant of National Pension Scheme (54,000 delivery partners enrolled in PRAN under NPS, enabling long-term retirement savings)
4. SOS Service for immediate support in case of emergencies, including accidents, vehicle breakdown, theft etc.

[Deepinder Goyal @deepigoyal]

One more thing. Our 10 minute delivery promise is enabled by the density of stores around your homes. It’s not enabled by asking delivery partners to drive fast. Delivery partners don’t even have a timer on their app to indicate what was the original time promised to the customer.

After you place your order on Blinkit, it is picked and packed within 2.5 minutes. And then the rider drives an average of under 2kms in about 8 minutes. That's an average of 15kmph.

I understand why everybody thinks why 10 minutes must be risking lives, because it is indeed hard to imagine the sheer complexity of the system design which enables quick deliveries.

Also, if you've ever wanted to know why millions of Indians voluntarily take up platform work and sometimes even prefer it to regular jobs, JUST ASK any rider partner when you get your next food or grocery order.

You will be humbled by how rational and honest they will be with you.

Having said that, no system is perfect, and we are all for making it better than today. However, it is far from what it is being portrayed on social media by people who don't understand how our system works and why.

If I were outside the system, I would also believe that gig workers are being exploited, but that's not true.

[Deepinder Goyal @deepigoyal]

Agree.

I repeat – gig workers is one of the largest organised job creation engines in India. And we provide insurance, fair, timely and predictable wages.

Gig doesn’t need more regulation, it needs less regulation. It will bring more people into the fold, who will be able to earn some money, upskill themselves and later join India’s organised workforce. Not to mention, consistently send their kids to school - which will fundamentally change the fabric of our nation one generation later.

[Deepinder Goyal @deepigoyal]

I am all for peaceful protests against anything and everything. But violent protests and stopping others who want to work from working is not okay (proof attached).

Here’s what we know – a number of these protestors were not even our delivery partners. They were agents of political interests, piggybacking on the narrative to gain political mileage.

[Deepinder Goyal @deepigoyal]

Coming soon.

Follow @temple for more updates.

[Deepinder Goyal @deepigoyal]

At Hyperpure, we have never thought of ourselves as just an ingredient supplier. From the onset, the idea was to quietly build the invisible backbone of India’s food service ecosystem, with restaurants at the heart of it.

Take Blue Tokai, for instance. We have been working closely with Matt and Shivam at our Culinary Development Centre, to take care of more and more of their backend, so that they can stay focused on what truly matters – flavour, consistency, and scale. From simplifying procurement to helping develop components that travel well, we have tried to be the kind of partner who stays behind the scenes but shows up where it counts.

This partnership alone is on track to cross ₹500 crore in trade over the next five years. But for us, it has never really been about the numbers. It is about building lasting infrastructure, together. And we are just getting started. @rishi_arora11

[Deepinder Goyal @deepigoyal]

🚀 Introducing Nugget—an AI-native, no-code customer support platform.

Nugget helps businesses scale support effortlessly—highly customizable, low-cost, no dev team needed. No rigid workflows, just seamless automation.

✅ Resolves up to 80% of queries autonomously
✅ Learns & adapts in real-time
✅ Requires zero code

Built over 3 years as an internal tool, Nugget now powers 15M+ support interactions/month for Zomato, Blinkit & Hyperpure. We’re now opening it up to businesses worldwide—90% of companies who’ve seen Nugget have signed up.

🔗 https://t.co/ss9j8S9RXQ

📢 Founders: Stuck in a contract with a legacy provider? We’ll give you Nugget for free for the remainder of your term. Email us: [email protected]

Nugget is the first product from Zomato Labs, our incubator for in-house innovations. More exciting launches coming soon! 🚀

[Deepinder Goyal @deepigoyal]

I am looking to work with business and product leaders who have already started using AI as their second brain. If you are the one, please write to me at [email protected]

PLEASE include the phrase "I have a second brain" in the subject line.

[Albinder Dhindsa @albinder]

Also, as @deepigoyal has always said, Zomato will never launch private brands on the Zomato app to compete with its restaurant partners. This still holds true. Which is why this service is not being built within Zomato (the organisation which runs the brand, or the app). This is a standalone team, with a standalone app - and no Zomato restaurant data has been used. We will not even use the Zomato app to market Bistro.

This is going to be a significant additional cost to us, but ethics and sticking to our word mean more than anything else to us at Zomato and we are not going to give it up to save some marketing cost.

All the companies innovating with us on Bistro also work with a number of restaurants and our success at Bistro has the potential to add value for the entire food & restaurant ecosystem.

[Keshav Gupta @keshav1402]

RT @albinder: Introducing Bistro - Blinkit’s new 10 minute food offering. Bistro is a new app, outside of Blinkit and Zomato. This service…

[Albinder Dhindsa @albinder]

You can now get laptops, monitors, printers and more delivered in 10 minutes!

We're expanding our electronics range to cover more use cases and have partnered up with leading brands in this category. We've got 👇

• Laptops from HP
• Monitors from Lenovo, Zebronics and MSI
• Printers from Canon and HP

Currently live in - Delhi NCR, Pune, Mumbai, Bengaluru, Kolkata and Lucknow. Most of these will be delivered by our large order fleet.

We'll be adding a lot more brands and their products very soon ✌️