@FlySWISS@skyguide I already did everything as instructed but your team is not respecting passengers rights and you are denying to pay refunds when you had previous flights departing late which is your responsibility! @FlySWISS
@FlySWISS@FlySWISS Tanja thank you for the reply but I have been patient already for a full month, so it just seems impossible to get your team to provide any feedback.
@FlySWISS I am extremely disappointed with Swiss Air's customer service. Despite sending multiple emails about my claim for two cancelled flights, I have been completely ignored. This level of disregard for customers is unacceptable. #PoorService#SwissAir
@FlySWISS@runway_zrh I am extremely disappointed with Swiss Air's customer service. Despite sending multiple emails about my claim for two cancelled flights, I have been completely ignored. This level of disregard for customers is unacceptable. #PoorService#SwissAir