Kev Allen

[Kev Allen @kevallenuk]

@British_Airways So I’ve waited over 5 weeks in total, 2 weeks since calling you again and now you said call again and we will get back to you.., that’s just lies!! Isn’t it?

[Kev Allen @kevallenuk]

I had my account hacked last month .. I received an email saying my email address had been changed.. I’ve had about 80k points removed and I can’t get in to my account now… and you have done nothing to help me! I think I need to take it further @British_Airways

[Kev Allen @kevallenuk]

@emilio_rep Sorry but who are you? A real rep or another potential hacker. Membership services have my contact details.. call me

[Kev Allen @kevallenuk]

Just been told membership services will investigate and contact me… same message 2 weeks ago. Oh and email to CEO sent and no reply.. top down lack of care!!

[Kev Allen @kevallenuk]

@British_Airways Still no reply and just ask for details.. just access the account (as I can’t) and see who accessed my accountvand used points.. I’d like to know who and how they got in! If you asked them all these details when they asked to change mail address … you may have stopped them!! 😡

[Kev Allen @kevallenuk]

@British_Airways Automated system … points storm and you don’t care

[Kev Allen @kevallenuk]

@JamesCleverly The difference !!

https://t.co/lRDHwivfwB

[Kev Allen @kevallenuk]

@JamesCleverly Ignorant people.. hope they felt ashamed

[James Cleverly🇬🇧 @JamesCleverly]

Well said.

[Kev Allen @kevallenuk]

So just so everyone is aware @wowcher do now admit that the voucher was £114 and they DID over charge me .. see image.. hurray! But cus THEY suggested cancelling my VIP they have charged me the £5 discount they gave me. What a great fraudster untrustworthy firm.. so beware!!

[Kev Allen @kevallenuk]

WOWCER @wowcher do this a lot. Look at the cases on here. Check what they charge you and hope nothing goes wrong. You wont get any help from them. !!

[Kev Allen @kevallenuk]

@Wowcher_Support

[Kev Allen @kevallenuk]

It’s amazing how may times you try and convince me to stop and then openly admit you defraud me and others

[Kev Allen @kevallenuk]

@Wowcher_Support

[Kev Allen @kevallenuk]

Just keep going round and round and round!!!

[Kev Allen @kevallenuk]

@wowcher @Wowcher_Support again Wowcher lie.. agreed to pay a refund instead of a credit and… no payment and they are saying it’s been paid.. what a shower. Fraud! Fraud!

[Kev Allen @kevallenuk]

@wowcher

[Kev Allen @kevallenuk]

@Wowcher_Support

[Kev Allen @kevallenuk]

Once again. You ignore my request and you do not comply with consumer rights.. a refund can not be given as a credit when you have intentionally overcharged. It’s called fraud!

[Kev Allen @kevallenuk]

@Wowcher_Support