Kevin Patrick Leech

Kevin Patrick Leech is author of LICENSE TO FAIL, an eBook for Kindle ( and iPad-iPhone (

[Kevin Patrick Leech @kevinleech]

@jackcoder0 @threadreaderapp unroll

[Kevin Patrick Leech @kevinleech]

@StormSkiJournal @nytopinion Stuart, speaking of more people in the NYC area, with the pass-led expansion of the skiing population what do you think about opening new resorts or reviving dormant hills (e.g. Cortina Valley) in the east? Could it pencil out? Especially with Windham gone for regular folks....

[Kevin Patrick Leech @kevinleech]

@FlySWISS Swiss has given me a "refund" of about 3% of my fare after making it impossible to reach the call center, and not offering rebooking online. If you are booking Swiss and there's any chance you change your plans, know that they are going to stonewall and keep your money.

[Kevin Patrick Leech @kevinleech]

Swiss Airlines stonewalls customers! 20 days after requesting a refund for $3,442 in tickets, I get an email saying they will refund $178.14, and it will take 21 days to get paid. No explanation why, no address to reply to, no phone number. Don't fly them. #flyswiss @flyswiss

[Kevin Patrick Leech @kevinleech]

@FlySWISS Canceled tix 20 days ago. Had one useless talk with call center (45-min wait) and sent 2 DMs, no response. You have refunded my $35 baggage fees (thanks) but not the two $1,721 tickets! Call Center on 1/4 promised full refund next day. Ref: W8985V, make it right, Swiss!

[Kevin Patrick Leech @kevinleech]

@tamurg as CCO of Swiss, please have someone contact me, I have been waiting since 12/20/21 for flight refund. Multiple phone calls have not helped. Booking reference: W8985V

[Kevin Patrick Leech @kevinleech]

@FlySWISS I have been waiting 7 days for processing on my flight refund for reservation W8985V. Please contact me!

[Kevin Patrick Leech @kevinleech]

@GoreMountain Hi @GoreMountain! Visiting this weekend but can't buy lift tickets on the site! Does not allow me to select days!

[Kevin Patrick Leech @kevinleech]

I have been trying to speak to a live human
@vailresorts about my #epicpass since September. Every time I call, they are experiencing "larger than usual call volume." No Vail, that is your always call volume. Can someone from this organization get in touch with me?

[Kevin Patrick Leech @kevinleech]

I have been trying to speak to a live human @vailresorts about my #epicpass since September. Every single time I call, they are experiencing "larger than usual call volume." No Vail, that is your always call volume. Can someone from this organization get in touch with me?

[Kevin Patrick Leech @kevinleech]

Disappointed that @TeamStubHub charged me $43.96 for replacing tickets AFTER I spoke at length to customer service and was told a double-listing was not my fault. Can you fix?

[Kevin Patrick Leech @kevinleech]

Disappointed that @stubhub charged me $43.96 for replacing tickets AFTER I spoke at length to customer service and was told a double-listing was not my fault. Can you fix?

[Kevin Patrick Leech @kevinleech]

Frustration because @nyulangone will not tell me how they arrived at a $4,985 charge. They gave me number of Medical Records, but no one answers or returns the call. @KLewisNYC pls respond.

[Kevin Patrick Leech @kevinleech]

@keithalanmorris Dude. You're about 5 months late.

[Kevin Patrick Leech @kevinleech]

@empirebcbs And female members? My wife is member through BofAmerica, and Empire still will not add newborn son to our policy! Please help

[Kevin Patrick Leech @kevinleech]

@AskEmpire Please give me a live human contact with a name and a number, this is an infant we're talking about and we pay you every paycheck

[Kevin Patrick Leech @kevinleech]

@AskEmpire We have been back & forth for weeks. We need someone who can expedite this. We are insured Empire POS through Bank of America.

[Kevin Patrick Leech @kevinleech]

@AskEmpire Please send me the name and phone number of a person to speak directly to.

[Kevin Patrick Leech @kevinleech]

@AskEmpire That has failed. We have been talking to you for weeks now. Our infant son is unisured though we pay you premiums every month,

[Kevin Patrick Leech @kevinleech]

@AskEmpire Our baby was born early. My wife used our Empire plan in hospital, but now you won't add our son to plan! Please get in touch!