Kev'sChords

Singing, Piano and Keyboard Tuition with an experienced teacher of 20 years in Blackpool, Fylde and Wyre. Excellent testimonials and exam results.

[Kev'sChords @kevschords]

@SeaWorld Have you guys been watching Mrs Scrubbit from the film Wonka? Sounds like that is where you get your random surcharge ideas from. Why not add a dollar per stair? Extra per animal viewed? Your 5% surcharge is a joke. Get it removed.

[Kev'sChords @kevschords]

@PayZilch @guardianmoney @MartinSLewis Two weeks and Zilch still haven’t returned the duplicate transaction. People need to be warned about the risks of using providers such as Zilch as exploring reviews, this isn’t an isolated incident.

[Kev'sChords @kevschords]

@philip_belamant been waiting a week for you to reach out and explain why your app has charged me twice and your customer service is so poor in putting it right. Any chance you could respond? @PayZilch @MartinSLewis @guardianmoney

[Kev'sChords @kevschords]

@philip_belamant @simonsquibb But do you bother to reply to serious customer complaints or just continue to ignore them? @PayZilch @MartinSLewis

[Kev'sChords @kevschords]

@philip_belamant Any chance you could bother to respond to my serious complaints about your app? @PayZilch @philip_belamant @guardianmoney @MartinSLewis

[Kev'sChords @kevschords]

@philip_belamant @philip_belamant @PayZilch why do you not respond to customer complaints? Two payments taken and a full working week and you haven’t bothered to reach out. @MartinSLewis @WhichMoney

[Kev'sChords @kevschords]

@philip_belamant @PayZilch still no manager contacted me (told 3 working days) and still no money back on the duplicate transaction. Still no reply from you either? This isn’t a good look… @MartinSLewis @Money

[Kev'sChords @kevschords]

@philip_belamant Please respond asap about your app charging for transactions twice with no refund and poor help from @PayZilch @MartinSLewis @WhichMoney

[Kev'sChords @kevschords]

@philip_belamant Please reply asap about funds missing from my account as a result of double charge. Getting nowhere with @PayZilch

[Kev'sChords @kevschords]

@philip_belamant Now customer service have closed the fraud claim without resolving so I continue to be out of pocket. @philip_belamant

[Kev'sChords @kevschords]

@philip_belamant That is only ok if the platform can be trusted. Being charged twice for a purchase and customer service not sorting is really not a good look is it?

[Kev'sChords @kevschords]

@philip_belamant any chance you could investigate my serious complaint about your app? So far customer service have been useless at sorting. Been charged twice for a purchase with no refund. How can this happen? @PayZilch

[Kev'sChords @kevschords]

@PayZilch @MartinSLewis @MoneySavingExp @MoneyHelperUK been charged for purchase twice & Zilch have so far failed to refund. This app clearly isn’t as safe as it should be & people should know this isn’t a safe avenue of purchasing items. @PayZilch have been awful at responding.

[Kev'sChords @kevschords]

@PayZilch Have reached out and you have failed to refund the double charge so now both have left my bank account. People should be warned about this as an issue. @MartinSLewis

[Kev'sChords @kevschords]

@PayZilch be VERY careful using this app. Been charged twice for an order today and Zilch are refusing to refund. Could end up out of pocket so not worth the risk. Customer service useless.

[Kev'sChords @kevschords]

@Tesco what a faff your stupid clubcard pricing is for people who don’t use your supermarket often. At least have decent Wi-Fi to download the forced upon app! How to put off custom…

[Kev'sChords @kevschords]

@SkyNews jet2 looking after us so far sat on stand in Madeira not knowing if we will be flying today. All being invited to see the flight deck by the pilot.

[Kev'sChords @kevschords]

@BBCNews air traffic control U.K. down. Boarding flights with unknown time sat on runways.

[Kev'sChords @kevschords]

@tim_cook 4 hours today to trade in an iPhone because the website and app is so buggy. Awful customer service and no empowerment of staff to sort problems. Apple has lost the way. Do you care?

[Kev'sChords @kevschords]

@Apple 4 hours to trade in a phone today because your systems are so buggy. Customer support some of the worst I’ve experienced in recent years. You’ve lost your way Apple.