@UniversalORL Epic Universe? Epic fail. Why create a park when none of the rides run properly? It all looks very pretty but I didn’t pay the admission to sit in a claustrophobic corridor for hours waiting for your rides to run! Don’t waste your money. Don’t go to Epic.
@NorseatlanticUK@NorseatlanticUK you had tired, hungry families with young kids laid out on the floor with nowhere to go, waiting for their bags, but no explanation and no apology. Just not good enough
@NorseatlanticUK still waiting for our bags at Gatwick more than 2 hours after we landed from Orlando and no information or update! Absolutely disgusting customer service.
@NorseatlanticUK in case you were wondering, it took 2.5 hours to tell us you couldn’t get the hold hatch open after repeatedly telling us bags would arrive in 10-15 mins! After an 8 hour overnight flight (with no breakfast service, of course!)
@channel4 why is the volume levels on all your movies so messed up? We have to turn up volume to stupidly high levels to hear conversations then with the slightest action or fight scene have to quickly reach for the remote to turn it down! It really spoils the enjoyment
@CR_UK people want to be generous, and want to make donations. They go to the trouble to packing up bags of items and then get turned away because your shops are not taking donations! So frustrating?! Why do we bother?! I even rang ahead in advance.
@AvivaUK Sounds like you just need more call centre agents. Or pay them over time to do call backs in the evening? Far be it from me to tell you how to run it, but as CFO of my company your scheme will be reviewed at our renewal
@AvivaUK how do u measure your customer service? Cos I can tell u it is appalling. I just want to talk to someone on your health team & I’ve been on hold a combined 3 hrs on 3 different sessions. & the online chat is almost impossible to talk to a real person. Utterly Shambolic
@AvivaUK At this point why not have an option for Sabrina to pass details to someone who can call me, rather than sit on hold?! I have now been on this hold session for 1 hour 20 mins and counting…
@AvivaUK And to prove a point that claim form doesn’t work. Managed to get through on online chat (after 1 hour waiting on queue) and got this despite managing to ask questions…
@AvivaUK Thanks but making the online claim does not allow for the back & forth of questions and checking terms etc. and then it’s takes days to get a review and reply through that route. I have an appt next week so need quick response. You need to introduce a call back service
@AvivaUK Just like your recorded msg. Don’t tell me they are receiving a higher than normal volume of calls cos it’s been like this on 3 separate occasions over 2 weeks. You r not resourced properly & cutting costs. It’s completely unacceptable. I need to talk to the claims team urgently
Big up to the horn section! My 13 year old daughter Abi plays French Horn and played at the overture day with the @rpoonline in August! #RAHChristmas#royalalberthall
So @NuffieldHealth Newbury, am I going to get a reduction in my membership fees as you are no longer providing all the facilities I pay for?! Or how about because you health club is in such a poor and run down condition?! How you can charge the fees you do is beyond me!
@TheAnfieldWrap Well, I for one think it’s brilliant how Nike promote equal opportunities and diversity. To let their blind employees design the new kit is amazing…🤣🤣
@LFC@nikefootball@LFCRetail Well, I for one think it’s brilliant how Nike promote equal opportunities and diversity. To let their blind employees design the new kit is amazing…🤣🤣