@AXS_UK trying to book tickets and getting told my internet connection is unstable every time I try to checkout. Have tried from multiple hard wired connections and phones but same each time π
@HiveHomeUK blue light card code doesn't work, can't process payment with or without it, support has closed, black Friday sale ends in 6hrs. Any chance of some help?
@AXS_UK please can you supply a phone number or email for UK support? I'm trying to spend money with you but it's incredibly hard and live chat has no idea. Thanks
@allpointseastuk how can I upgrade my existing postal service ticket to include Uber 1 VIP? Online support have no idea and you have no phone number. Thanks
@aegpresents hi there, I signed up for pre sale for postal service all points east but I have not received a code or link and it starts in 20m. Please can you help?
How is it that a company like @SilverstoneUK don't have a phone number or anyway to speak to a human @SilverstoneIM - emails will be responded to in 72 hours. Poor customer service in this day and age
@virginmedia where do I lodge a data privacy complaint? Your support rep Chris B (b9998623) has changed my account email address and shared personal information to an unknown address. As an authorised account holder he tells me he will not update the error your team have made.
A vote for @DecathlonUK for worst customer service awards 2023. Non existent presence online and no answer from local store. They also make a useless app to go hand in hand with useless service
@rackspaceUK why is it so hard to speak to someone in sales these days? I've called 3 times and waited on hold over 15m each time before giving up. Potential new customer here being put off more each day
@ketchappgames I bought 'rider' previously, but it won't allow me to restore my purchase. Please can you help? (A window pops up and disappears instantly so I can't even read it) thanks