Kerry

[Kerry @kez1983]

https://t.co/YHYlGD0fQK

[Kerry @kez1983]

@bttowerlondon Can we celebrate Stacey Winning Betting Shop Manager Of the Year 2023 on your tower message please?

[Kerry @kez1983]

Currently waiting 2 hours for the @TheRAC_UK sat in my car with a puncture and now estimating 2 more hours. I’ve even YouTube’d how to change it but can’t shift the bloody bolt holding the jack down in the boot. What a day. 😭

[Kerry @kez1983]

@VirginAtlantic Brilliant, thank you! 2 weeks to go!!! ✈️✈️✈️

[Kerry @kez1983]

@VirginAtlantic Does the extra luggage allowance as a silver flying club member still apply if you booked through a 3rd party (Disney)? I can’t find the answer on your website and I need to start packing!! Thanks!

[Kerry @kez1983]

@HeathrowAirport Just got home now after things took an even worse turn. The passenger assistance manager and a customer experience manager have given us emails to contact. Thanks for replying though.

[Kerry @kez1983]

Late @VirginAtlantic flight and a shambles of @HeathrowAirport passenger assistance and baggage claim. WTF are we still waiting.

[Kerry @kez1983]

@katbond1 @AsdaServiceTeam @asda Hangry Kat is not a nice person to deal with!!

[Kerry @kez1983]

@AmazonHelp I ordered a pack of 6 of something and only 1 arrived. Contacted support and you can’t send the missing ones so I have to return. Trying to sort a return from the locker I’ve just picked it up from and it’s now apparently full.

[Kerry @kez1983]

@AmazonUK You are testing me today with incorrect orders and a difficult returns process!! 😡

[Kerry @kez1983]

@BradfordTheatre Hi, is there something wrong with Box office telephones? It rings but then goes silent! 😢

[Kerry @kez1983]

@GC_Rail Just to give some more feedback from other passengers, no one was told the train was being held, everyone was just told to go to Doncaster and find out from there, hopefully the feedback can help for future.. Thank you to the Twitter team though for replying to me with info!

[Kerry @kez1983]

Thanks @GC_Rail for cancelling my train home!!!! Station staff said oh we’ve been told to put you on the train 3 minutes later to Doncaster - yeah that’s great but I still can’t get home from there 😢😢😢

[Kerry @kez1983]

@GC_Rail I was sat on the platform and quickly saw the change! I’m on it! Thank you!

[Kerry @kez1983]

@GC_Rail I was put on the 19.03 - I was very early to the station to get some food. And told to change at Wakefield to get into pontefract at about 22.10. I actually got off at Doncaster when I saw that I thought your service was running from there, so I’m now waiting at Donny.

[Kerry @kez1983]

@GC_Rail Pontefract Monkhill. Kings Cross staff have dispatched me to a train to Wakefield, but from now looking online it looks like your service is still running from Doncaster. I’m so confused.

[Kerry @kez1983]

@HertzUK Can someone please answer your Hertz 24/7 customer care phone please? For a by the hour rental spending 20 minutes (so far) on the phone is unacceptable!

[Kerry @kez1983]

@NatWest_Help Sent, sorry it’s a bit of an essay!

[Kerry @kez1983]

The last thing you need when dealing with a breveavement is hassle and complication. Well thank you @NatWest_Help for causing me an undue amount of stress and hassle, and still not sorted the account.