K

[K @kezzumz]

@thetrainline All done, thank you!

[K @kezzumz]

@thetrainline Hi, can you please advise how I can book two returns, departing on the same train and sitting together, but returning on different dates? Thanks!

[K @kezzumz]

@thetrainline Hi Cat, I've booked the tickets, should I DM the booking refs to get the seat reservations put together?

[K @kezzumz]

@TravelodgeUK Ok it's been over 24hrs now. What's the point of asking me for these details if you're going to do nothing with it?

[K @kezzumz]

@TravelodgeUK After the stories in the news recently about lone female travellers having random men gain entry to their rooms, INSTRUCT YOUR STAFF NOT TO SAY ROOM NUMBERS ALOUD! Now every random man at reception knows my room number and the guy on the desk won't change my room!

[K @kezzumz]

@TravelodgeUK Hi, sent the info 8 hours ago but heard nothing?

[K @kezzumz]

@onlineClaimz No. Fuck off, scammer.

[K @kezzumz]

@OfficialCuh38 Fuck off, scammer.

[K @kezzumz]

@Matalan Following now, thanks.

[K @kezzumz]

@Matalan Hi, I bought some jeans today and have just realised the zip is faulty. I can't find the receipt. Am I able to return the jeans for a refund/store credit? Thanks!

[K @kezzumz]

@thetrainline Sent, thanks!

[K @kezzumz]

@thetrainline Hi, my 11:10 train Glasgow to Manchester on Monday has been cancelled. Email says I can use the same ticket two services before or after my original ticket if run by the same company, but no TPE services are running from Glasgow central at all. Please advise?

[K @kezzumz]

@thetrainline Thanks Leah, I've sent everything through.

[K @kezzumz]

@thetrainline Hi, my train today was cancelled. I had an adv single and seatfrog upgrade. TPE website says to get a refund from the company I purchased from. Can you facilitate this please? I had to buy a new ticket/upgrade and travel two hours earlier because of cancellations.

[K @kezzumz]

@thetrainline Have sent the form

[K @kezzumz]

@thetrainline Hi, I have an adv ticket and a seatfrog upgrade for the cancelled 14:21 Manchester - Edinburgh. Am I able to use it for the 12:21 instead?

[K @kezzumz]

@VodafoneUK Hi, I think my new phone keeps dropping signal. I'll get no notifications through for hours then loads arrive at once, hours after their time stamp. I've only noticed the display show no signal once though. Is this a problem with the phone or the network?

[K @kezzumz]

@thetrainline I have old messages from the Trainline in my DMs, if I replied to that would it work? Or does it need to be through the links?

[K @kezzumz]

@thetrainline Hi, I had a return to Manchester yesterday and the return journey way delayed by more than 30 minutes. Am I able to get a partial refund for this as I had to buy an additional ticket to an alternative destination and get a lift as a result of the delay.

[K @kezzumz]

@thetrainline Hi Jess, I've cleared everything off my browser but it's still not working.

[K @kezzumz]

@thetrainline Hi Christine, unfortunately it's still not working. I click the "send us a private message" button and just get a blank screen