kevin

[kevin @kfish1980]

@amazon seriously? This is the shit level of customer service you provide?

[kevin @kfish1980]

@AmazonHelp That is an impressive level of flippant response to screwing up 4 orders at once. Seems like its time to find a company that actually wants to do a good job

[kevin @kfish1980]

@amazon just absolute terrible service from you guys on a regular basis. Again just managed to not ship 4 of my orders. Force me to cancel and reorder so now put double holds on my bank account. You had a solid couple weeks of actually delivering before being terrible again

[kevin @kfish1980]

@AmazonHelp Your response to putting multiple holds on my money and a bunch of inconvenience is to point me to the order screen showing where you dropped the ball to begin with?

[kevin @kfish1980]

So you manage to deliver 1 out of 3 different deliveries and your response is to show me an irrelevant article? Your service really is just complete garbage at this point.
@amazon

[kevin @kfish1980]

@AmazonHelp Wow thanks for that tidbit. You already marked them as late so that was super unhelpful nut please provide me with another irrelevant article

[kevin @kfish1980]

Wow out of 3 deliveries due today you managed to deliver 1. When deliveries are done through ups or FedEx they arrive on time or early. Through Amazon always late. Your service has gone to hell recently.
@amazon

[kevin @kfish1980]

@AmazonHelp Your original rep was good but im absolutely disgusted by the team they transferred me to. You keep outsourcing your customer service to people who dont care and you wont have customers to service

[kevin @kfish1980]

Seriously? After all the orders you guys have screwed up recently and promises that it wouldnt happen you are late on at least 3 of my 6 open orders? When are you guys going to fix the obvious issue you have of poor performance at this location?
@AmazonHelp

[kevin @kfish1980]

Come on. How did you guys manage to not do 3 of the last 4 deliveries correctly. Also getting different info on each screen and charging my card and still not shipping it almost 24hours later. What is going on and why am I bothering to pay for prime?
@amazon

[kevin @kfish1980]

@AmazonHelp However the customer service representative Ian is probably one of the worst supervisor is more Representatives I've ever had the displeasure of dealing with and you should certainly find better employees than him

[kevin @kfish1980]

Wow you guys screwed up another one of my orders on the same week you just finished fixing your last mistake and now your cs rep says I can just close my account instead of you guys doing anything other than fixing it. You're company has gotten truly horrible
@amazon

[kevin @kfish1980]

@AmazonHelp Your employee Cody well not able to actually do much because customer service doesn't really do much other than offer a slight amount of money for inconvenience was polite and professional.

[kevin @kfish1980]

@amazon Amazing that you guys managed to botch delivering the replacement on time

[kevin @kfish1980]

@amazon 20 year prime customer and with the way you guys have handled my issue, lied to me repeatedly, and not fixed the issue you are going to end up losing me as a customer forever.

[kevin @kfish1980]

@amazon .com

[kevin @kfish1980]

@ATTCares after almost 30 hours with no service in PSL 34953 still cant get an ETA?