Konduri Guru Murthy

Professional with over 3 decades of experience in Government, PSUs, Large Private sector and MNC organizations. Putting all this to use in start-up ecosystem.

[Konduri Guru Murthy @kgmurty]

@OfficeofNL The srivani current booking on the website is getting manipulated through BOTs and RPA tools, in a way that normal pilgrims who want to apply can't even get through as all available tickets are over within 60 seconds today. Please ensure all such tools are disabled.

[Serhan Kaya @KayaSerhan_]

"AI and robots will take everyone's jobs."

I did the math.

To replace all 3.5 billion workers on Earth with AI and robots, we'd need to:

→ Build 1,100 new nuclear power plants
→ Triple global chip production
→ Mine more copper than exists in known reserves

Here's the breakdown no one talks about 🧵

[Satya Nadella @satyanadella]

I’ve been thinking a lot about what the net benefit of the AI platform wave is. The real question is how to empower every company out there to get more out of this platform shift and build their own AI native capabilities and enterprise value (vs inadvertently just transfer their unique value to the tech sector!!).

Bill famously said a platform is when the economic value of everybody that uses it exceeds the value of the company that creates it. That’s the essence of the positive-sum future.

Even in our somewhat zero-sum mindset industry, we can create partnerships that create value for all parties involved. Our partnership with OpenAI is a great example. Our investment helped them scale; their research accelerated our own innovation. That’s what healthy platforms and partners do—they catalyze and compound progress.

There’s no better proof than what we announced just this week. The world’s first AI superfactory was co-designed with OpenAI and informed by three generations of AI supercomputers we built for frontier model training and inference. It was also a result of working closely with Nvidia and getting better at the full stack optimization from model architecture to micro-architecture of the chip and everything between three companies!

We also did the work to bring AMD into the fleet doing inference of GPT models, which enabled them to get up to speed on their own software stack for AI.

And now all this infrastructure will scale to support every startup to enterprise doing their own training to inference.

You can see the same dynamic in coding. Thanks to AI, the category itself has expanded and may ultimately become one of the largest software categories. I don’t ever recall any analyst ever asking me about how much revenue Visual Studio makes! But now everyone is excited about AI coding tools. This is another aspect of positive sum, when the category itself is redefined and the pie becomes 10x what it was! With GitHub Copilot we compete for our share and with GitHub and Agent HQ we also provide a platform for others.

Of course, the real test of this era won’t be when another tech company breaks a valuation record. It will be when the overall economy and society themselves reach new heights.

When a pharma company uses AI in silico to bring a new therapy to market in one year instead of twelve. When a manufacturer uses AI to redesign a supply chain overnight. When a teacher personalizes lessons for every student. When a farmer predicts and prevents crop failure. That’s when we’ll know the system is working.

Let us move beyond zero-sum thinking and the winner-take-all hype and focus instead on building broad capabilities that harness the power of this technology to achieve local success in each firm, which then leads to broad economic growth and societal benefits. And every firm needs to make sure they have control of their own destiny and sovereignty vs just a press release with a Tech/AI company or worse leak all their value through what may seem like a partnership, except it's extractive in terms of value exchange in the long run.

We know that the Internet wave had tremendous positive sum impact in the world, and yet we also had some sectors that got hollowed out like local media. This time around we have the opportunity to ensure broad diffusion of this tech with choice and control that is distributed to ensure positive sum outcomes across the board.

At the end of the day, this new technological wave gives us the opportunity to dream bigger and set higher ambitions for what we can collectively achieve. Each of us will need to play our part!

[Sumanth Raghavendra @sumanthr]

1/9 🚀 Want to hear a story about the fastest growing productivity app of all time?
1 million users in 84 days.
That's 2x faster than any productivity app in history. But here's the kicker: we did it with $0 in marketing. Our secret? We killed PowerPoint's biggest pain point.

[nutanc @nutanc]

Experimenting on creating an AI tool which can give some suggestions on if your homepage is done good or not. Want to share your website? Will share the analysis :)

[nutanc @nutanc]

Both statements are true. But what is also true is that Indian customers are happy to pay if they see the value.
Our $20million ARR from Indian customers says so.

[Konduri Guru Murthy @kgmurty]

https://t.co/J8TaNGIPiD

[Ozonetel | oneCXi @Ozonetel]

We’ve reached another milestone- the @Frost_Sullivan New Product Innovation Award, 2022, in #SpeechAnalytics for #CustomerExperience Industry!

Congratulations to our wonderful team & 2500+ brands that put their confidence and trust in us.

https://t.co/A82dL2iT8w

[Jon Brinton @JonBrinton]

We are having a great day one of @Crexendo's @Netsapiens Platform User Group Meeting at the @JWTurnberry in Aventura, Florida joined onstage with @Mavenir, @Ozonetel, & @AllegiantTech to discuss #omnichannel #CCaaS integrated with #UCaaS $CXDO.

[Ozonetel | oneCXi @Ozonetel]

How can we help a brand unlock their full potential & deliver amazing #CX?
This critical question drives all our innovations & efforts.
Our resolve to make this happen is strengthened by our partnership with @TargetInt 🤝 Together, we’re proud to help businesses move forward!👏

[nutanc @nutanc]

Make sure you attend this session. I will be doing a lot of cool demos with the latest and greatest in AI and WhatsApp.

We will also be launching new products on WhatsApp. Come and talk to us at our stall.
I will be doing live demos of #dalle2, GPT3 etc.

[Ujwal Makhija @ujwalm]

@FinMinIndia now that the threshold for eInvoicing is made so low, please consider enabling API integration for eInvoicing for all? Presently we are told >₹500cr can get api only. Otherwise we have to go through aggregators (costs 📈) or go manual (☹️) cc @nasscom

[Ozonetel | oneCXi @Ozonetel]

https://t.co/Dw7JssaTCr

[ಬೆಂಗಳೂರು ಸಂಚಾರ ಪೊಲೀಸ್ BengaluruTrafficPolice @blrcitytraffic]

Bengaluru Traffic Police collaboration with Google to improve traffic management in Bengaluru.@CPBlr

https://t.co/BhVnOtb6bG

[Ozonetel | oneCXi @Ozonetel]

As a remote team, we geek out over virtual team building. We’re always looking for ways to bring our team closer together.

Ozonetel's “All Hands Meet” on the 22nd of July is all about a fun evening with peers. So Ozoners, are you excited?

[Ozonetel | oneCXi @Ozonetel]

The event brought together leaders who have duly transformed the customer journey to meet the needs of the contemporary customer.

We got back home with some wonderful memories and stories that matter. 

We learnt, we shared, and we will continue to make a difference!

[Ozonetel | oneCXi @Ozonetel]

We had a great time at the Global CX summit by @ExitoEvents in Mumbai last week. We’d like to thank the organizers for putting together a fantastic event that encouraged thought and action. 

At Ozonetel, we are consistently working towards #PoweringCXthroughCCaaS.

[Ozonetel | oneCXi @Ozonetel]

“Providing customers the right information at the right time can play a key role in reducing customer anxiety and building better customer journeys.”
Sathish Krishnan, Head - CRM, @redBus_in , explained how a key metric for their platform was repeat customers.

[Ozonetel | oneCXi @Ozonetel]

"During the pandemic, we were able to make our customers’ agents completely productive in a matter of hours when the lockdown was imposed, and employees were forced to WFH. Despite the challenges, we were able to enhance patience engagement and experience.”

- @Sudhanshu1

[Ozonetel | oneCXi @Ozonetel]

“The big advantages that cloud connectivity brings to healthcare are in the speed of execution, business continuity, flexibility/scalability of services and work-force management."