@Look_Fantastic_ customer service appalling. Same responses each day, no update since Monday on tracking no attempt at delivery and no offer of refund!
@ZARA_Care@ZARA was told at 9.15am yesterday they’d get back to me by close of business, same messages over and over throughout the day. Still not update, they’ve lost the parcel and not willing to refund appalling customer service. Promised a call still waiting 🤔
@ZARA_Care@ZARA customer service appalling. Missing return. EVRI confirms it’s missing all evidence provided advised a refund but still not actioned. Appalling service.
@haven been trying to contact reception for over 4 days now still no answer, we��re not even there yet and hate to think how bad it will be to contact anyone once we arrive??