Chae Fajar

Man jadda wa Jada

[Chae Fajar @khairulf]

@LegacySiu Fabio Cannavaro

[Chae Fajar @khairulf]

Tanya ke J&t Cargo nya langsung, dijawab ringan saja paket misroute. Tiada penyesalan atau minta maaf. @jntexpressid

[Chae Fajar @khairulf]

Halo @tokopedia saya domisili di Tangerang pesan barang dari toko di Tangerang, lalu kenapa barangnya muter2 menjauh transit di Palembang?, 😑

[Chae Fajar @khairulf]

@LegacySiu Massimo Taibi... Now your know my age

[Chae Fajar @khairulf]

@GeminiRyun Gibran bs mengklaim ini berhasil menciptakan ribuan lapangan kerja.

[Chae Fajar @khairulf]

@IndiHome @Telkomsel abis hujan tiba2 internet indihome mati, no 188 selalu sibuk & ga bs di hubungi. Mohon bantuannya segera diperbaiki

[Chae Fajar @khairulf]

Perasaan rasa KFC jaman gw kecil tahun 90-an lebih enak dibanding skrg.

[Chae Fajar @khairulf]

@qatarairwaysar @qrsupport can help me on this issue?

[Chae Fajar @khairulf]

@qatarairwaysar why so difficult to manage my booking? My ticket was booked by travel agent that I don't know, because they are assigned by my company, and it requested OTP which sent thru their email and my phone.

[Chae Fajar @khairulf]

And when I hit option Chat with US, it asked me to leave a message without any contact details 🙄

[Chae Fajar @khairulf]

This page promptly shown when I try add my booking. It asked me to enter OTP that was send thru email (belong to travel agent) and my phone (which can't receive any text due to in overseas)

[Chae Fajar @khairulf]

It was easier before to add my booking just by adding a Passport number. And from my experience, it was a lot eeaasier to add booking with Emirates. Wish @qatarairwaysar can do something.

[Chae Fajar @khairulf]

The problem are: I don't know this travel agent nor have their contact. My company wouldn't share this information. I also didn't received the OTP in my phone number because it use my local country number while I am currently overseas, so I didn't receive the text message OTP.

[Chae Fajar @khairulf]

Keabsurdan sistem @IndiHome, minta upgrade paket dr 8 Okt hampir 2 bulan blm selesai. 😭 Mereka bahkan merubah tgl permintaan di app mytelkomsel ke 9 nov, penugasan teknisi 20 nov (padahal ga ada teknisi yg dateng), dan estimasi penyelesaian 10 Nov (tgl selesainya lebih awal 🤣).

[Chae Fajar @khairulf]

@Telkomsel @IndiHome Anda kan bs cek sendiri nomor tiket request di gambar tsb. Daripada saya dosa marah2 mending sy ngomel di X. Anda sebagai CS cm bs tenangin & janjiin, & sy tau lambatnya ini bukan salah anda, tp pimpinan anda yg gaji puluhan juta tp ga punya nalar upgrade paket sampe berminggu2.

[Chae Fajar @khairulf]

Setelah HAMPIR 2 bulan (dari posting terakhir) minta pindah paket @IndiHome @Telkomsel, akhirnya dapat email konfirmasi. Tapi apakah sudah otomatis selesai? Tentu tidak... Ternyata ada proses lagi. Ini lah BUMN negeri konoha, klo bs lambat, mengapa dipercepat?? 🥱 🙈

[Chae Fajar @khairulf]

@IndiHome @Telkomsel Dah DM jawabannya masih sama seperti 3 minggu lalu, masih nunggu proses. Proses macam apa disuruh nunggu & dicuekin sampe 3 minggu cuman buat migrasi paket?

[Chae Fajar @khairulf]

yg mw pake @IndiHome pikir 2x deh, klo mw ganti paket susahnya minta ampun. Udah nelp berkali2 masih jg dipersulit. Katanya ada tiket request yg blm diproses jd ga bs upgrade paket, tapi dah 2 minggu requestnya ga ada progress. Pengalaman pake Firstmedia gampang tinggal nelp

[Chae Fajar @khairulf]

@IndiHome Proses migrasi paket anda @IndiHome rumit & birokratif (tipikal BUMN), ga seperti ISP lain yg bs dilakukan cukup 1x lewat telp & bs selesai di hari yg sama. Anda ngerti customer satisfaction & lean sigma process kan? @bumn_idn @Telkomsel

[Chae Fajar @khairulf]

@IndiHome Dikira kita ngemis upgrade paket, padahal kita mw bayar lho. Emg dah @IndiHome BUMN negeri konoha klo bs di persulit, knp dipermudah... @Telkomsel @bumn_idn