🇪🇸 Tecnología para el desarrollo de soluciones de comunicaciones e IoT. Habilitando la tecnología de Brasil para el mundo.
No Brasil acesse @khomptechnology
With the 📢speakers: Ygor Voltolini and Matt Florell.
👉 Find all the details and register for free here: https://t.co/5PaJ30TX82
#AMD#AI#KhompAnalytics#Vicidial#Khomp
#WEBINAR 🎥 Join us in this exclusive event where we will present the powerful Khomp Analytics, the solution that enhances the @vicidial's Answering Machine Detection (AMD) mechanism.
#AMD#AI#KhompAnalytics#Vicidial#Khomp
As global partners of Vicidial Group, we have fully integrated Khomp Analytics with an advanced A.I. mechanism, and we are going to demonstrate how this integration will take your AMD performance to unprecedented levels!
#AMD#AI#KhompAnalytics#Vicidial#Khomp
#CaseStudy ✨ See how the collaboration between Khomp + Smart Carrier (one of the greatest STIR/SHAKEN providers for Contact Centers in the USA) implemented AI projects to enhance call classification and reduce costs associated with short calls! #SmartCarrier#ContactCenter
La presencia de Khomp en Genesys AppFoundry ofrece ventajas: solución avanzada de conectividad de voz con gestión, enrutamiento y monitoreo precisos. (+)
Homologación con Genesys Cloud asegura conexiones seguras con proveedores, protegiendo redes abiertas o privadas y acceso para agentes remotos. Plataforma Insight! para análisis estratégico, optimización de campañas y enrutamiento eficiente de llamadas. (+)
Khomp + @vicidial 🤩 Our AMD (Answering Machine Detection) with artificial intelligence is now fully integrated with the Vicidial. See how to get up to 99% accuracy on your call classification!
👉 https://t.co/k0yTJ22jwR
#CallCenter#ViCIDial#khomp#AMD#ContactCenter
🌐 El área de #contactcenter ha cambiado para adaptarse a las necesidades del consumidor. Una tendencia es “Bring Your Own Carrier” (BYOC). La necesidad de transformar tu comunicación local en una plataforma “todo en uno”. (+)🧵
Para eso, contamos con #ManagerOneCloud. Una solución en la nube orientada a añadir funcionalidad a tu aplicación de telefonía, agrupando operadores y sin necesidad de integraciones extra.
La práctica aumenta la comunicación local en un “todo en uno”, en la nube. Esta es una característica muy buscada por #CCaaS - Contact Center as a Service, donde las operaciones están completamente virtualizadas. +
Beneficios incluidos: Llamadas ininterrumpidas; Más control sobre el flujo de llamadas; operación de personal pequeño; Más seguridad y experiencia de usuario +
BYOC (Bring Your Own Carrier) se refiere al concepto que le brinda la posibilidad de elegir un operador que mejor se adapte a sus necesidades comerciales y conectarlo a sus comunicaciones unificadas Contact Center as a Service +
We are very proud to gather several success stories and support our customers with CX solutions.
Today, our international Director of Strategy and Alliances, Ygor Voltolini, tell us some of them in partnership with @Genesys.
#CX#Cloud#Case#Telecom#Khomp#Genesys
Get STIR/SHAKEN support using our Manager One integrated with Smart Carriers!
This tool has an AMD with AI that guarantees 99% of agent productivity and creates call routing based on audio quality.
Want to know more benefits? Talk to us: [email protected] 📩
The IoT department is in full expansion! The high of devices connected to the Internet of Things has already gone back to the pre period pandemic in Brazil, very boosted for the connectivity advance. (+) 🧵
How does it keep on the competitive market so heated now? From the team vision of Khomp specialists, we raised up a series of trends which promise to turn into reality in the automation segment and smart sensors in 2023. 🌐 (+)
We sorted the main trends from a market which is in full ascention for you to begin this year aware. Check our blog and see the whole list!
👉🏼 https://t.co/Jebbhodm2c
#CallCenter#ContactCenter#CCaaS#trends