kike peña

UX KUNG FU MASTER!

[kike peña @kikehey]

Llevo días tratando de comunicarme con @DIRECTVLA para que me ayuden a quitar el molesto mensaje de pago de una factura de la que no tengo deudas. Al llamar, tienen la peor experiencia para un cliente: una IA que no sirve para nada y, además, cuelga al usuario. Asco de servicio

[kike peña @kikehey]

#renuncioarappi hoy dejo este mal servicio que pudo ser una idea grandiosa y relevante en Colombia. Lamentablemente ahora el nombre de @RappiColombia es sinónimo de delincuencia y de inseguridad. Atracos, mal servicio e higiene . Hasta nunca!

[kike peña @kikehey]

I just published in @uxdesigncc Good UX is not enough without a proper communication plan https://t.co/aPfxlu54pE

[UX Collective @uxdesigncc]

Resigns and gains, how the negotiation works in UX teams. https://t.co/aCJrUhLvWH — by @kikehey

[Atheek Ahamath @Atheek_Ahamath]

Resigns and gains, how the negotiation works in UX teams. https://t.co/V8DMUpTqGV — by @kikehey

[kike peña @kikehey]

#PS5Share, #CallofDutyModernWarfareII

[kike peña @kikehey]

#PS5Share, #CallofDutyModernWarfareII

[kike peña @kikehey]

#PS5Share, #CallofDutyModernWarfareII

[kike peña @kikehey]

#PS5Share, #CallofDutyModernWarfareII

[kike peña @kikehey]

#PS5Share, #CallofDutyModernWarfareII

[kike peña @kikehey]

I just published in @uxdesigncc Why you should define a purpose before you try solving problems https://t.co/gwQsdzlpLm

[UX Collective @uxdesigncc]

Why you should define a purpose before you try solving problems https://t.co/Hp6J6bBK98 — by @kikehey

[Atheek Ahamath @Atheek_Ahamath]

Why you should define a purpose before you try solving problems https://t.co/OGGa4E8T1u — by @kikehey

[UX Collective @uxdesigncc]

Redefining the relationship between product, users, and tests https://t.co/nWbHHAEziW — by @kikehey

[Atheek Ahamath @Atheek_Ahamath]

Redefining the relationship between product, users, and tests https://t.co/uTg2bGT2EU — by @kikehey

[UX Collective @uxdesigncc]

Levels of knowledge and levels of designs, the growth path of a designer https://t.co/AmwD2g7kCx

[Lukas Oppermann @lukasoppermann]

"Design frameworks and artefacts are guidelines, not real life." by @kikehey (https://t.co/hsVB4obqdZ)

So true. It sure seems impressive to know the whole process by heart & can be helpful. But it's just one tool, not a silver bullet. Intuition & experience are still required.

[UX Collective @uxdesigncc]

You cannot design effectively for users if you never talk to them.

[kike peña @kikehey]

@melindajacobs Thank you so much for reading the article. I appreciate your kind words 😁