kim lawler

[kim lawler @kimmy_ll]

@_Quantas_air Have already provided details and his phone number. Why have you not called? We are not DM anymore as AI just deflects back to the customer service which does not help

[kim lawler @kimmy_ll]

Still receiving inconsistent message. Pretty sure rather then assisting to close account as per numerous text and email- @BarclaysUK is after my money?

[kim lawler @kimmy_ll]

Shame on @BarclaysUK have had ongoing battles for months to access and close account just as they request since I am abroad and yet they continue to provide inconsistent information. Send mail to incorrect address and refuse to update - poor form

[kim lawler @kimmy_ll]

@Qantas Just to add to disappointment I have since the start of the year been trying to claim international points and status credits for myself and partner. I ended up putting formal complaint. My partner received his in May- I have had no response since original complaint.

[kim lawler @kimmy_ll]

@Qantas Qantas - you continue to disappoint! I did the above and specifically discussed numerous times in the conversation that the original payment I made no longer exists (changed bank accounts) yet I receive an email that the refund is going back to original payment. Seriously

[kim lawler @kimmy_ll]

@Qantas On my itinerary when i booked, it was a QF flight - which is why i understood that i could pre-purchase, i spoke to your staff also

[kim lawler @kimmy_ll]

@emirates airline staff at London Heathrow were unfriendly, the flight attendant on the first flight were unfriendly and bordering rude.

[kim lawler @kimmy_ll]

@emirates disappointing service, not being able to pre-purchase excess baggage because i booked via qantas, unhelpful and disappointing

[kim lawler @kimmy_ll]

@Qantas failed to mention in my itinerary that an additional flight was part of the plan. Disappointing and unacceptable!! #unhappycustomer

[kim lawler @kimmy_ll]

@Qantas disappointing service! Not able to pre purchase excess baggage for relocation (despite 3 calls leading up to advising i could)